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Key Responsibilities

  • To manage the operations support, planning and implementation of business support including point of sales and billing systems.
  • Ensure proper configuration of products in the billing systems.
  • Derive Revenue Numbers from the Billing Systems and analyze any exceptions noted.
  • Ensure trend analysis of revenue streams and report exceptions as they arise
  • Ensure correct tariffs for all enterprise customers are loaded on the billing platforms correctly and reviewed on a monthly basis for accuracy.
  • Ensure all revenue streams are billed and accounted for correctly within the agreed reporting timelines
  • Ensure validation of credit/debit notes and ensure correction of anomalies noticed.
  • Plan and implement quality assurance for all processes surrounding the enterprise billing function.
  • Ensure reconciliation of the general ledger to the enterprise customers Ageing Analysis
  • Ensure Accurate Age Analysis for all billed Accounts Receivables
  • Review reports on key performance metrics
  • Make informed decisions from analyzed data to facilitate operational efficiency
  • Prepare month end and year end reports required for internal and external reporting
  • Contribute to the development and monitoring of internal controls for billing in collaboration with Revenue Assurance
  • Provide support for periodic internal and external audits and other statutory and regulatory requirements
  • Provide input in put to overall revenue budgeting, modeling, long range and forecasting to management
  • Prepares and present to the Senior Manager commercial finance weekly, monthly, quarterly and annual reports in agreed formats and an a timely basis.
  • Effectively manages the development of direct reports, effectively linking performance management, learning & development, talent management and the MTNZ Employee Value Proposition to achieve optimum performance.
  • Proven ability to perform strategic planning and priority setting for a billing department
  • Monitor compliance with MTNZ, MTN Group PPP’s, IFRS, IAS and ZRA regarding revenue management
  • Review of business and accounting rules for new products and services
  • Review weekly revenue forecast and identifies associated risks/ opportunities
  • Provide adequate support for revenue assurance leakage management function
  • Provide guidance for the resolution of billing disputes related to revenue enterprise customers.
  • Review of agreements, contracts in respect of Postpaid, E1, roaming and value added services

Candidate Requirements

  • Bachelor Degree in Computer Science
  • Grade twelve (12) Certificate
  • Minimum of 5 years’ experience in area of specialisation; with 2 years’ experience in supervising/managing others
  • Experience working in a medium to large organization Minimum of three (3) years in similar or equivalent position
  • Telecommunication experience essential
  • Extensive knowledge of CRM & Applications
  • Project management skills

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