Collections Analyst

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FNB Zambia

Collections Analyst – IRC172358 at Zambia, Lusaka, Zambia in FNB Zambia Credit
Ends 10 Jul 2019

purpose
To achieve quality and productivity targets by leveraging resources and support functions optimally.
experience and qualifications
Minimum qualification : Degree in Banking and Finance or Business Administration or Accounting or Degree in a relevant field.
Minimum years of relevant experience : Credit Management experience of between 2 to 5 years, including in depth knowledge of the bank’s financial products is essential. Previous credit experience and added advantage of having worked in a similar role.
Experience in financial reporting and regulatory reporting.
Previous experience working with HOGAN system and credit monitor will be an added advantage.

additional requirements
responsibilities
Reduce the bad debts through monitoring of loan arrears by effective use of the OCS Queues & Credit Monitor tools through reduction in value of CAT 1 accounts and reduced flows of accounts to CAT 2 & CAT 3 under the Consumer & SME Portfolio
Achieve monthly Team targets with specific focus on early arrears, non-performing loans and post write-off recoveries
Call customers and follow up on outstanding loan arrears and excesses & persuade them to settle their indebtedness
Ensure timely submission to the Credit Administrator, the relevant documents for Insurance claims on deceased and loss of employment account.
Professionally negotiate re-payment with debtors by form of payment in full, settlements and / or payment arrangements
Analyse credit data and highlight the risk and give feedback to the business to drive the correct lending strategy and be part of growing a quality book

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