ICT Officer – Communications

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Zambia Revenue Authority


Reporting directly to the Senior ICT Officer – Communications, the job holder is expected to effectively support the ZRA business through the provision of timely, cost effective, efficient and professional ICT communications services through consultation, agreements and research, with customers and service providers by developing and implementing ICT strategies, standards and proced ures for the purpose of ach ieving corporate goals.


  • Ensures data communications equipment are functioning properly.
  • Repairs data communications equipment.
  • Repairs all data communications Links
  • Operates iVantage Network Management System on the VSAT system.
  • Ensures effective utilization of data communications equipment accessories, service manuals, essential tools and spares.
  • Follows-up faults occurring on the data network and working with Service Providers within SLAs.
  • Conducts routine maintenance on the data communications equipment.
  • Undertakes installations and configuration of data communications equipment.
  • Carries out research on latest ICT data communications trends in the world and provides advice and recommendations to ICT management on ICT communication matters.


  • Analytical skills
  • Good written and oral communications
  • Problem solving skills
  • Personal Organization
  • Team working
  • Computer skills

Only candidates who meet the above role specifications and competencies should apply enclosing their detailed CVs, photocopies of their academic/professional qualifications and any other relevant documentation in support of the application. Daytime and reachable telephone and/or mobile numbers should be clearly stated.

Please note that only shortlisted candidates will be contacted.

Applications should reach the undersigned not later than Thursday, 25th July, 2019

The Director, Human Resource

Zambia Revenue Authority

P. O. Box 35710


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