Student Mentor at Texila American University

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Texila American University a World Class Affordable Educational Provider. We are a forward-looking, modern university with a proud tradition as a provider of high-quality education and a focus on applied research.

Founded in 2010, Texila American University Group (TAU) has evolved into one of the most prestigious & world-class international education providers. With a diverse student base, Texila American University stands committed to excellence in the education of future professionals across the world. Texila Group–has 4000+ students from 70+ Countries for its varied program verticals.

The University seeks to recruit suitably qualified individuals for the position of Student Mentor on a full-time basis.

Job Description

  • Orientation & Registration of all new incoming students
  • Coordinate information for:
    • Medical Insurance
    • Health Check-up
    • Campus and hospital tour
    • Registration (Email Account)
    • Student ID Card
    • Bonafide Letters
    • Bank Account Letter – Opening of A/C
    • SIM Cards
    • Curriculum and Course Outline
  • Interpretation and implementation of University policies and regulations in student affairs.
  • To make recommendations for action to line managers if necessary.
  • To deal with the day-to-day operational issues associated with students, e.g. missing uniform, grooming, attire, etc.
  • To deal with students arriving late to school/monitor attendance.
  • To liaise with colleagues in school to organize support for students when necessary.
  • To liaise with student counselors to bring in necessary counseling for students where appropriate.
  • To provide guidance for parents in helping students.
  • To liaise with all staff and in particular Achievement Coordinators, Subject Leaders and
  • Leadership team on disciplinary issues and to take a key role in the school’s disciplinary system.
  • To inform colleagues about social or behavioral issues or changes affecting students when appropriate.
  • To discuss disciplinary incidents with students and colleagues and to monitor students on the report.
  • To implement recommendations from the Disciplinary Committee.
  • To patrol corridors to monitor any students out of class and ensure they return to class as soon as possible.
  • To work with the Housing Coordinator to ensure proper accommodation for students.
  • To work with the Warden/Matron to take care of issues related to students’ accommodation.
  • To maintain paperwork and records in relation to all of the above.
  • To set specific targets and to match curricular materials and approaches to student needs which relate to behavior or attendance.
  • To provide helpful and accurate responses to parent/career inquiries.
  • To deliver the support service in a professional and competent manner.
  • To maintain arms-length conduct with all students and to deal with matters related to student issues, student queries and to resolve all issues amicably.
  • To perform any other lawful duties assigned.

Requirements

Qualifications

Minimum qualification: Degree in any social science-related field or better.
Diploma in any social sciences- Related field with more work experience in a similar capacity.

Experience:

Years of Experience:  2 to 4 years

Industry: Educational / Service

Age between 25 to 35 Years old

How to Apply

To apply for this job email your details to alice.c@tau.edu.zm

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