IT Technician at Cosmic Computer Supplies Limited

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We are looking for a qualified IT Technician that will install and maintain computer systems and networks aiming for the highest functionality. A successful IT Technician must have a thorough knowledge of computer software and hardware and a variety of internet applications, networks and operating systems.

MINIMUM QUALIFICATIONS AND SKILLS

  • Full Grade 12 Certificate with a Diploma in Computer Studies or an ICT related course with atleast two (2) years of relevant work experience in an IT sales environment.
  • A degree in Computer Studies will be an added advantage
  • Excellent Interpersonal and communication skills.
  • Excellent diagnostic and problem solving skills
  • Ability to negotiate and persuade customers.
  • In depth understanding of diverse computer systems and networks.
  • Able to work with minimum supervision.

MAIN DUTIES AND RESPONSIBILITIES

  • Providing advice about the advantages of particular software, services, equipment or products.
  • Set up workstations with computers and necessary peripheral devices (routers, printers etc.).
  • Provide orientation and guidance to users on how to operate new software and computer equipment.
  • Persuading potential customers to purchase products, leading price negotiations and achieving set sales targets ensuring sustained business growth and profitability.
  • Advising customers of updates and new technologies.
  • Being familiar with competitors’ activities and products.
  • Maintain records/logs of repairs and maintenance schedule.
  • Sourcing prospective new clients and maintaining regular contact with existing.
  • Fully understanding customer’s needs and requirements and providing them with timely responses and solutions.
  • Perform troubleshooting to diagnose and resolve problems (repair or replace parts etc).

How to Apply

Interested candidates meeting the above stated qualifications and requirements should send their applications letter with CV and copies of academic certificates attached to cosmicmh@zamnet.zm or can be delivered by hand at the Mandahill Branch not later than 1st October, 2019 at 17:00 hours.

Applicants should provide valid phone numbers for easy communication and must clearly indicate the position applied for.

Due to the likely bulkiness of the applications, only shortlisted candidates will be contacted.

The Manager Cosmic Computer Supplies Limited P.O BOX 31477

Shop 16A Manda Hill Mall Lusaka

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