Senior Manager – Channel & Commercial at MTN Zambia

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We’re Good Together

Here is an opportunity to work in a true pan African Company with increasing financial inclusion through entrepreneurship.

We are hiring!

Key Responsibilities

The key responsibilities for this role include but not limited to the following:

  • Prepare annual plan and budget to implement country-wide strategy in line with the MTN strategic objectives in close consultation with the Chief FinTech Officer;
  • Support agent network and ensure adequate float availability in the Trade;
  • Strong focus on Merchant Acquisition and ensure an Active Base of Merchants across the country;
  • Translate annual national plans to incorporate sales targets and budgets for each Area Manager;
  • Track daily sales and take action to attain sales targets. Manage the Area teams towards goals set, ensuring that the teams have the required information, resources, training and supervision to achieve such targets. Ensures that Area Managers adequately understand any new products and services rolled out by MTNZ;
  • Manage Distributors across the Country, ensuring distributors with the required capacity are appointed, and that these distributors achieve set sales targets. Liaise with Area Managers to ensure adequate support is provided to distributors including ensuring appropriate branding of distributor facilities, supply of adequate stocks, building of capacity, training on any new products and services and resolution of conflict amongst distributors through distributor forum;
  • Report on key accounts across the country on a weekly, monthly, quarterly and half-yearly basis, ensuring reports are accurate and on time;
  • Liaise with Marketing and Area Managers for any research, campaigns and other marketing activities across the country;
  • Liaise with Networks for the resolution of any network problems across the country through active participation in the Global forum meetings;
  • Review sales performance reports from Area Managers and take necessary action to improve performance. Make recommendations for decisions at policy level;
  • Effectively manage the development of direct reports, effectively linking performance management, learning & development, talent management and the MTNZ Employee Value Proposition to achieve optimum performance.

Candidate Requirements

  • Degree or equivalent in Sales/Marketing/Commerce
  • 5 years sales experience
  • Telecommunications experience an advantage
  • Knowledge of GSM Environment
  • Sales, Float and Channel Management

Please indicate the job title in the subject of your e-mail and use your full name and the job title you are applying for as the filename of your application. Application should consist of your letter and CV only, in a single document. Hand delivered or posted applications will not be accepted.

Women are strongly encouraged to apply

Note: Only shortlisted candidates will be contacted.

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How to Apply

To apply for this job email your details to

Closing Date : February 24, 2020

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