Fleet Maintenance Manager at MIKA Group of Companies

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PURPOSE: This position is responsible for ensuring the safe and economical usage of fleet vehicles; planning, acquisition, maintenance, repair and disposal of fleet assets; and oversight of multiple repair facilities conducting fleet maintenance operations and transport business sourcing.


  • Minimum of a Diploma in Auto Engineering and minimum a 5 years’ experience in Motor Vehicle and Fleet Management role or any equivalent combination of education and experience sufficient to perform job duties may be considered.
  • Creative, self-motivated, proactive and confident
  • Creative visionary and able to be innovative
  • Experience managing a diverse team and strong willingness to build capacity in subordinates
  • Knowledge computer skills, using office software such as Excel, Word, Power Point and Fleet Management Systems
  • Strong English verbal and written communication and interpersonal skills
  • Trust worth and ability to manage highly sensitive and confidential information
  • Commercial drivers’ license which must meet all regulatory requirements to operate trucks and other equipment used.
  • Strong Knowledge Fleet Management industry and of the Driving regulations applicable to country of operation and Health and Safety legislation.
  • Time Management – Ability to organize and plan workloads


The Fleet Maintenance Manager will be responsible and accountable to the Head – Human Resources & Admin Manager for performance in the following areas:

  • Oversee the repair and maintenance operation for all Mika Group vehicles, including workshop and garage operations.
  • Analyze maintenance costs and provide recommendations on fleet utilization and replacement.
  • Track fleet usage and maintain accurate inventory of equipment and assist in the development of maintenance and repair budgets by providing input relative to policy and costs
  • Ensure the maintenance records for fleet are accurate and up-to-date.
  • Negotiate service agreements to ensure cost efficiencies.
  • Control and reduce operating costs, providing specialist knowledge relating to Fleet Management System.
  • Maintain vehicles in a safe and efficient operating condition and Comply with fleet regulations while updating policies and processes as required.
  • Lead the procurement of replacement vehicles on a rotational basis to achieve the best operational decision and value for money.
  • Manage Mika Group’s commercial fleet team, booking repairs, servicing requirements, fuel cards and accident management.
  • Lead in the procurement and disposal of all Mika Group Company vehicles.
  • Establish a relationship with our external tracker provider to monitor and improve driver management, sharing this information with the relevant third parties with Mika Group of Companies Management Teams.
  • Maintain records, proving that the fleet is compliant with regulations whilst demonstrating value for money.
  • Manage maintenance schedules to ensure that the optimum number of vehicles are working at all times to Mika Group’s customer needs.
  • Budget management of fleet repairs, on costs and administrative costs, recognizing the need of value for money in compliance with Financial Regulations.
  • Maximize fuel economy and manage the fuel card usage and implement, maintain and develop policies and processes to ensure fleet operates effectively and efficiently, educating staff with the industry’s concepts, practices and procedures.
  • Complete performance reviews of staff and jointly determine areas of development and training requirements.
  • Participate in the recruitment and selection of maintenance personnel as required.
  • Responsible for all aspects of day to day people management within the team including coaching, mentoring, change management, training, recruitment, performance management, absence, and discipline..
  • Prepare management reporting as required.
  • Complete special projects and perform other duties as assigned.
  • Plan and organize the maintenance of all company vehicles, ensuring that service and inspection intervals are adhered to.
  • Deal with all aspects of the company’s obligations to the Department of Transport including vehicle annual tests, record keeping and fleet inspections.
  • Rota Management – Manage and maintain a balanced team to cover the workload and ensure that you have adequate breakdown cover at all times outside the working day.
  • Advise the Directors on vehicle replacement and purchasing policies, displaying a sound knowledge of new vehicle types and vehicle related products.
  • Maintain records on all Mika Group vehicle licensing requirements
  • Work with procurement Department to negotiate, monitor and oversee contracts for oil, lube, filters and fuel supply for all county fleet.
  • Track, analyze and report on fleet inventory, fuel, driver, speed and maintenance operations for cost effectiveness.
  • Coordinate with Internal Audit management on Mika Group’s fleet insurance to ensure all vehicles and equipment are covered under policy.
  • Perform physical and operational inspections of existing vehicles and equipment as well as predelivery inspections of new vehicles and equipment.
  • Assist the Company in providing oversight in disciplinary matters, performance monitoring and policy enforcement.
  • Respond and/or dispatch service personnel to emergency situations during and after normal work hours when required.
  • Perform any other duties as directed by the Company.


What you are accountable for achieving KEY MEASURES

  • How will you be measured
  • Inventory
  • Lead-time
  • Financial
  • Human Capital retention and development
  • Stocking levels on Spares
  • Service duration Quality
  • Revenue control
  • Costing
  • Cost of Employees
  • Operational Expenses
  • Health and Safety compliance
  • Accident Management & Reporting
  • Vehicle inventory Register


  • Training of staff – Each Mika Group Manager will ensure continuous training is carried out on all staff who report to you. This is in line with the overall objectives of Mika Group Manager. All training must be documented.
  • Each Mika Group Manager will ensure with the help of the accounts officers that all Mika Group Manager accounts are produced on schedule and send to the approved recipients.
  • Each Mika Group Manager will ensure that all Mika Group Manager health and safety policies and procedures are adhered to within your area of operations.
  • Each Mika Group Manager assist the Marketing Manager in getting new business & maintaining existing contracts
  • Each Mika Group Manager will ensure that all Mika Group Human Resources policies and procedures are adhered to within your area of operation
  • Public Relations – each Mika Group Manager is responsible for Mika Group Manager public relations with the clients, client’s employees, visitors, suppliers, subcontractors and investors. Mika Group is desirous to maintain a good relationship with its employees and this also needs to be taken into account. Support in all these functions is provided by Mika Group employees.
  • IT Management – Mika Group Manager has invested in IT for all its employees and we have various IT employees to maintain the equipment. Each Mika Group Manager must oversee the IT in his department and ensure it follows Mika Group IT policies and procedures at all times.
  • Ensure strict adherence to the “Mika Group Manager Code of Ethics”.
    You will perform other reasonable tasks that may be requested by your superior from time to time

Additional Comments

  • Department Manager: Date:
  • Signatures Immediate Supervisor: Date:
  • Jobholder: Date:

How to Apply

Applications should be addressed the Head-Human Resource and Administration at Mika Hotel Kabulonga plot No. 116 off Kudu Road. Soft copy to recruit@mikahotels.com and mhhr@mikahotels.com.

Closing date for the applications is Saturday 29th February, 2020.

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