Information Systems Specialist at U.S Embassy in Zambia


The incumbent serves as Post’s Systems supervisor and bears overall responsibility for the Embassy’s telephone switchboard, radio program, Sensitive But Unclassified (SBU) OpenNet network, Dedicated Internet Network (DIN) computer operations, Audio-Visual (AV) systems, Digital Video Conferencing (DVC) systems, mobile devices, and all other data processing systems and devices.

The incumbent supervises four Computer Management Assistants, one Office Management Assistant and two Switchboard Operators. The Systems Manager reports directly to the Information Management Officer (IMO).

Qualifications and Evaluations

EXPERIENCE: At least three years of progressive work experience in program, technical or administrative functions with emphasis on analytical judgmental and expository abilities with respect to operations, management and utilization of computer systems and at least one year IT supervisory experience is required.

JOB KNOWLEDGE: Must have thorough knowledge of the Embassy infrastructure and Embassy network topology; and State Department Regulations and policies related to Information Technology. Must have thorough knowledge of the management and structure of the local service providers.

Education Requirements:
A Bachelor’s degree in Computer Science, Computer Technology, Information Science, Computer Engineering, or other ICT related area of study is required.
LANGUAGE: Level IV (fluent) English is required. This may be tested.

SKILLS AND ABILITIES: Maintaining operational capability and readiness of system’s network. Good technical skills to trouble-shoot, diagnose and resolve hardware and software problems to maximize system’s capability. Good interpersonal skills to maintain two-way communications and promote computer and automation services.

EQUAL EMPLOYMENT OPPORTUNITY (EEO):  The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.

All applicants under consideration will be required to pass medical and security certifications.

Benefits and Other Info

Agency Benefits:
Locally Employed Staff, including Members of Household (MOHs), and Third-Country Nationals (TCNs), working at the U.S. Mission in Lusaka, Zambia may receive a compensation package that may include health, separation, and other benefits.

For EFMs, benefits should be discussed with the Human Resources Office.

The pay plan is assigned at the time of the conditional offer letter by the HR Office.

Other Information:
HIRING PREFERENCE SELECTION PROCESS:  Applicants in the following hiring preference categories are extended a hiring preference in the order listed below.  Therefore, it is essential that these applicants accurately describe their status on the application. Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.

Submit your CV and Application on Company Website : Click Here

Closing Date : 28 July, 2020

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