Conference and Guest Room Services Officer Jobs in Siavonga at Kariba Sunset Villas (a subsidiary of Kafue Gorge Regional Training Centre)

Conference and Guest Room Services Officer Jobs in Siavonga Zambia Kariba Sunset Villas (a subsidiary of Kafue Gorge Regional Training Centre) Jobs in Siavonga Zambia? View and Apply Conference and Guest Room Services Officer Jobs in Siavonga at Kariba Sunset Villas (a subsidiary of Kafue Gorge Regional Training Centre)

Kariba Sunset Villas (a subsidiary of
Kafue Gorge Regional Training Centre)

OVERALL PURPOSE OF THE JOB

Reporting to the Lodge Manager, the Conference and Guest Room Services Officer
will oversee the Lodge’s Front Office and Housekeeping operations. He/she will
be responsible for ensuring smooth processes and compliance in terms of guest
relation, housekeeping and reservation standards.

PRINCIPLE ACCOUNTABILITIES

> Monitor all front office operations, including reservations, bookings and billing.
> Oversee Housekeeping and laundry operations, including inspections of guest rooms, offices, conference rooms, public areas and grounds to ensure that all tasks are carried out thoroughly.
> Provide supervisory guidance to Front Office, Housekeeping and Laundry staff.
> Cost control in all areas of operation and manage cleaning materials and other consumables.
> Maintain security of the Lodge and clients’ property in the guest rooms.
> Act on customer feedback and other recommendations by taking corrective action.

CANDIDATE PROFILE

The ideal candidate must possess the following requirements:

> A full Grade 12 Certificate
> A minimum of a diploma in Hospitality Management/ Housekeeping or its equivalent.
> At least three (3) years experience of having worked in a similar capacity in the hospitality industry.
> Excellent team player with well developed leadership and communication skills.
> Self starter with the ability to work independently.
> Knowledge of Microsoft Office.
> Ability to give clear and concise instructions with a proactive work style.
> Ability to work well under pressure and keep calm in difficult situations.
> Knowledge of Quality Management Systems will be added advantage.

To apply please visit [ www.kgrtc.org.zm ](https://www.kgrtc.org.zm/careers-
kgrtc.php) .

Apply Online Now

URL:: Link to Apply

Conference and Guest Room Services Officer Jobs in Siavonga Zambia Kariba Sunset Villas (a subsidiary of Kafue Gorge Regional Training Centre) Jobs in Siavonga Zambia? View and Apply Conference and Guest Room Services Officer Jobs in Siavonga at Kariba Sunset Villas (a subsidiary of Kafue Gorge Regional Training Centre)

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