Receptionist Jobs in Siavonga at Kariba Sunset Villas (a subsidiary of Kafue Gorge Regional Training Centre)

Receptionist Jobs in Siavonga Zambia Kariba Sunset Villas (a subsidiary of Kafue Gorge Regional Training Centre) Jobs in Siavonga Zambia? View and Apply Receptionist Jobs in Siavonga at Kariba Sunset Villas (a subsidiary of Kafue Gorge Regional Training Centre)

Kariba Sunset Villas (a subsidiary of
Kafue Gorge Regional Training Centre)

OVERALL PURPOSE OF THE JOB

Reporting to the Conference and Guest Room Services Officer, the Receptionist
will be responsible for the professional and efficient management of visitors
and clients. The Receptionist will welcome guests, check guests in and out of
the Lodge, deal with guest queries, provide prompt and professional guest
service to meet client needs and ensure client satisfaction.

PRINCIPLE ACCOUNTABILITIES

> Make and confirm reservations for guests.
> Greet and welcome guests upon arrival at the Lodge in a courteous
manner.

> Check in guests and confirm relevant guest information, issue room
keys and direct guests to their rooms.

> Maintain clear and accurate records of guest room bookings.
> Answer phone calls and receive and transmit messages for guests.
> Provide accurate information about local attractions and services.
> In liaison with Housekeeping and Maintenance address any problems or
complaints by the guests.

> Have thorough knowledge of KSV policies, procedures and regulations
and advise guests accordingly.

CANDIDATE PROFILE

The ideal candidate must meet the following criteria:

> Full Grade 12 Certificate.
> Certificate in Front Office Operations or a related field.
> Three (3) years experience of having worked at the front office of a
Hotel or Lodge.

> Have a good command of the English Language with the ability to present information in one-on-one and small group situations to guests and other clients.
> Must have strong numerical and computational skills.
> Strong working knowledge of relevant computer software including MS
Office and booking and payment systems.

> Strong customer service orientation.
> Ability to respond appropriately to diverse clients and guests.
> Knowledge of Quality Management Systems will be an added advantage.

To apply please visit [ www.kgrtc.org.zm ](https://www.kgrtc.org.zm/careers-
kgrtc.php) .

Apply Online Now

URL:: Link to Apply

Receptionist Jobs in Siavonga Zambia Kariba Sunset Villas (a subsidiary of Kafue Gorge Regional Training Centre) Jobs in Siavonga Zambia? View and Apply Receptionist Jobs in Siavonga at Kariba Sunset Villas (a subsidiary of Kafue Gorge Regional Training Centre)

Thanks for visiting Zambia.Jobsportal-Career.com

(Visited 172 times, 1 visits today)