Category Archives: Retail Jobs in Zambia

Yalelo Limited Jobs in Zambia : Retail Store Supervisor x2

Yalelo is seeking highly motivated, energetic, and hard-working individuals with a passion for customer service in the following roles for our new Kabwe Retail Store.

Are you an A-player, highly motivated, energetic, and hard-working individual, with a passion for customer service then you are what we are looking for to fill the following roles:

  • Store Supervisor x 2

The Right-Fit candidates will:

  • Provide superior customer service
  • Be actively involved in store operations from stock receipt to stock control to housekeeping to customer experience management
  • Bear responsibility for the safe-keeping of company assets
  • Provide custodianship of the cold supply chain for our highly perishable product
  • Maintain accountability for result achievement
  • Ensure HSE guidelines are adhered to, ensuring the safety of customers, staff and visitors to the outlet
  • Merchandise stock
  • Communicate all promotional material and keep all branding to high quality

The Essentials:

  • 18+ months’ work experience (preferably in a structured environment)
  • Physically fit and able to carry weights in excess of 20kgs
  • Ability to meet and exceed set goals
  • Computer literate with experience of POS terminals (preferred)
  • Effective written and verbal communicator
  • Welcoming, and, responsive to customer needs
  • Analysing sales, customer relations and forecasting market demand

These are full-time positions and the successful candidates must be available to work weekdays and weekends.

How to Apply

If you’re the one, Yalelo wants to hear from you today!!! You can apply by filling our Google Form (Job Application – SS – KB) Be sure to clearly state which Store Location and Position you are applying for.

Yalelo Limited Jobs in Zambia : Retail Store Assistant

Yalelo is seeking highly motivated, energetic, and hard-working individuals with a passion for customer service in the following for our new Chongwe Retail Outlet.

Are you an A-player, highly motivated, energetic, and hard-working individual, with a passion for customer service then you are what we are looking for to fill the following roles:

Store Assistant: 

  • Chongwe x 1

The Right-Fit candidate will:

  • Provide superior customer service
  • Be actively involved in store operations from stock receipt to stock control to housekeeping to customer experience management
  • Bear responsibility for the safe-keeping of company assets
  • Provide custodianship of the cold supply chain for our highly perishable product
  • Maintain accountability for result achievement
  • Ensure HSE guidelines are adhered to, ensuring the safety of customers, staff and visitors to the outlet
  • Merchandise stock
  • Communicate all promotional material and keep all branding to high quality

The Essentials:

  • 18+ months’ work experience (preferably in a structured environment)
  • Physically fit and able to carry weights in excess of 20kgs
  • Ability to meet and exceed set goals
  • Computer literate with experience of POS terminals (preferred)
  • Effective written and verbal communicator
  • Welcoming, and, responsive to customer needs
  • Analysing sales, customer relations and forecasting market demand

These are full-time positions and the successful candidates must be available to work weekdays and weekends.

How to Apply

If you’re the one, Yalelo wants to hear from you today!!! You can apply by filling our Google Form (Job Application)

Brilliance Executive Management Jobs in Zambia : Operations Manager (Retail)

The Operations Manager will provide leadership to the team, take ownership of all functions and ensure smooth operations of all locations in the country.

Summary of Key Responsibilities;

  • Managing the team at the location which includes setting target, defining roles, delegating responsibilities, manage roaster, train, motivate & follow-up on target achievement.
  • Managing Sales, Customer service & Marketing.
  • Ensure good coordination with the Customs Department & Port Officials.
  • Ensure availability of sufficient stocks on the shelf & in the pipeline, at all times, with sufficient shelf-life for applicable products.
  • Maintaining Shop cleanliness & Visual Merchandising as per Merchandise Manual.
  • Educate staff about the software for billing / cash / stock reports.
  • Ensure correctness of all currency at the till & in the safe – match with invoices.
  • Ensure Stock & Sale / Bond Registers are updated daily and cross checked against invoices.
  • Monitor expiry of the bonds & apply for extension within the set time-frame.
  • Ensure all bonds are live at all times in the shop & ware-house.
  • Check & control of stock at Warehouse & Shop at all times
  • Prepare orders as per requirement and analysis of sales.
  • Track Sales figures against pre-set targets and increasing sales volume.
  • Coordinate with all functions in other lines of businesses
  • Monitor the validity of any licenses/concession letters.
  • Monitor the validity of the Customs License and Bank Guarantee against stocks in the shop.
  • Ensure availability of valid insurance coverage for Fire, Burglary, Theft & Natural Calamities.
  • Ensuring availability of Insurance for Customs Duty in favour of the Commissioner of Customs and Insurance for the cost of goods in shop & warehouse in favour of the company.

Required Competencies

  • Strong hands-on experience in retail operations, merchandising and marketing
  • Customer Service orientation
  • Stock management
  • Decision making ability
  • Able to Lead employees to success
  • Ability to do multi-task, prioritize work and meet tight schedules
  • Excellent interpersonal, communication & presentation skills
  • Ability to manage conflict
  • Time management

Qualifications and Experience

  • Degree in any Business Field
  • Minimum 10 years of Retail experience out of which at least 5 years as Retail Manager
  • Must have a very good understanding the retail business in Zambia

How to Apply

If you meet the minimum hiring requirements for the above position, please email your CV and Cover letter clearly stating your salary expectations to : jobs@bemconsult.com and Copy-in bemconsult@outlook.com.

Note that, all communications will be kept in the strictest of confidence. If you do not receive communication within 14 days of the closing date of the advert, please consider your application unsuccessful.

DO NOT SEND CERTIFICATES AT THIS STAGE