Call for Expression of Interest: Ishiwi Endline Survey

Request for Expression of Interest: Ishiwi Endline Survey

Restless Development is a global agency for youth led change that supports young people to demand and deliver a just and sustainable world for all. Restless Development has been equipping youth to voice their priorities, facilitating their access to decision makers for accountability and supporting platforms for youth to demonstrate that they are effective change agents.

Restless Development has been working on the Ishiwi project for the last two years, in partnership with BBC Media Action (the BBC‘s international development charity) in implementing the project.

Restless Development and BBC Media Action are calling for proposals from various research organizations/agencies to conduct an endline survey for their Ishiwi project to be conducted in June to July 2018. The purpose of the survey is to evaluate the outcomes/impact of the Governance programmes it is implementing. The programmes have been running for two and a half years, ending in August 2018.

Interested bidders should send request for Terms of Reference email ;protected

Bids should be sent via email with the subject heading clearly marked “Expression of Interest: Ishiwi Project Endline Survey”, should be sent to email ;protected on or before 25th May 2018 at 17:00 hours. Please ensure that you mention as the source of this job advertisement.

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UN Coordination Specialist


Under the direct supervision of the UN Resident Coordinator (RC), the UN Coordination Specialist supports the UN coordination mandate in order to achieve a coherent and effective UN response to Zambia’s Development agenda. The UN Coordination Specialist supports the development of common UN strategies and contributes towards a coherent implementation of the Zambia-UN Sustainable Development Partnership Framework 2016-2021 (Partnership Framework).

The UN Coordination Specialist works in close collaboration with the UN Resident Coordinator, UN Country Team members, UN Results Groups, the Regional Directors Team, UN Development Operations Coordination Office in New York, Government officials, technical advisors and experts, multi-lateral and bi-lateral donors and civil society, ensuring successful and transparent coordination of UN activities.

Duties and Responsibilities

Provides policy guidance and support to RC based on analysis of development and political trends and their possible impact on UN work, focusing on the achievement of the following results:

Through analysis and research of political, social and economic situation in country, advise RC on developments having consequences for UN agencies’ work and priorities;Overall coordination of the process of continuously identifying, analyzing and prioritizing needs in Zambia in order to facilitate an appropriate, coherent programmatic response by UNCT, reflecting Partnership Framework priorities and SDGs;Facilitation of assessments and other analytical work to help determine UNCT strategy and priorities, reflecting the overall framework of Partnership Framework and SDGs;Advise on adjusting strategies and implementation modalities, cost-effective and efficient implementation of joint UN programmes, common services and other UN functions;Advise and facilitate the RC in defining the UN’s role, priorities and strategies and the various coordination mechanisms, including support to lead agencies of Results Groups and Inter-Agency Teams;Monitor relevant developments in the General Assembly, Security Council, and within the peace and security departments of the United Nations HQ;Preparation of social, economic, and political analyses and briefings to the RC;Preparation of updates for the UN Secretariat and other UN entities, as and when required by the RC;Provision of advice on social, economic, and political matters, as and when required by the RC.Ensures effective strategic communication and advocacy of UN programme results through theResults Groups focusing on the achievement of the following results:Ensure tracking of latest developments and issues on UN reform in the media, UN system and other partners that require attention and on which UN system should respondManagement of the UNCT’s media and communication strategies, through the UN Communications Group;Provide oversight and guidance to the preparation of speakers’ notes, talking points and speeches for major advocacy events of the Resident Coordinator system, in close consultation with the UNCT and partners.Ensures creation of strategic partnerships and implementation of the resource mobilization and investment strategy for Partnership Framework implementation focusing on achievement of the following results:Development of partnerships with International IFI’s, government institutions, bi-lateral and multi-lateral donors, private sector, civil society;Compilation of donor information including substantive briefs on donor strategies and national development strategies, provision of advice to RC on ensuring synchronicity, alignment and complementarities between the strategies and UN activities;Monitoring and support to UNCT preparations for emergencies, crisis and post-crisis issues, roundtables and other key events in close consultation with appropriate counterparts in government, bilateral and multilateral partners.Oversees planning strategic engagement with non-resident UN agencies, focusing on achievement of the following results:Based on country assessment and needs, pinpoint areas and gaps where non-resident UN agencies (NRAs) could play a role;Establish links to non-resident agencies in technical areas not covered by the UNCT and facilitate inputs from NRAs to joint planning, and ensure that NRAs are informed and participating to UNCT initiatives.Ensures effective management of RCO and its staff focusing on the achievement of the following results:Oversee, manage and guide the work of the UN Resident Coordinator’s Office, a team of staff members working in inter-agency coordination, donor coordination, joint programming under the overall guidance of the RC;Guide staff in partnership building and strategic interaction with national partners, donor aid agencies, civil society and the private sector, adhering to UN principles and values;Coordination of RCO workflow, providing substantive/technical guidance to RCO staff as necessary;Serve as supervisor to RC Office staff, providing feedback and inputs to staff Results and Competency Assessments (RCAs) as required;Oversight and management of human resource and recruitment processes for RCO.




Ability to make new and useful ideas work


Ability to persuade others to followCommunication and Relationship Management

Ability to listen, adapt, persuade and transform

DeliveryAbility to get things done.

People Management

Ability to improve performance and satisfaction.Technical/Functional


Coordination Effectiveness

Ability to lead the design and implementation of UN programme activities, strengthening of strategic partnerships for Partnership Framework implementation;Ability to build and sustain effective partnerships with UN Agencies and main constituents, advocate effectively, communicate sensitively across different constituents.

Partnering and networking

Initiates and sustains relationships with key constituents;Builds and sustains effective partnerships with UN agencies;Advocates effectively, engaging others to take action in desired directions;Communicates sensitively and effectively across different constituencies;Seeks and applies knowledge information and best practices from within and outside the UN Country Team.

People Skills

Recognizes and responds appropriately to the ideas, interests and concerns of others;Builds trust and engenders morale by displaying open, transparent and credible behavior;Respects individual/ cultural differences;Utilizes diversity to foster teamwork;Ensures others’ understanding of, involvement in and adaptation to change processesProvides and responds constructively to feedback.

Management and Leadership

Produces quality outputs in a timely manner when assigned a given task;Analyses problems carefully and logically, leading to fact-based and practical recommendations;Has initiative and develops creative solutions to particularly challenging situations;Focuses on impact and result for the client;Leads teams effectively and possesses good conflict resolution skills;Executes responsibilities accordingly;Sound strategic planning expertise and familiarity with results-based management instruments and their application;Consistently approaches work with energy and a positive, constructive attitude;Remains calm, in control and good-humoured even under pressure;Demonstrates openness to change and ability to manage complexities;Dependable and reliable;Possesses sound political judgment and maturity, and keeps confidentiality.


Knowledge Management

Ability to efficiently handle and share information and knowledge.

Required Skills and Experience


Master’s Degree in Social Sciences, Economics, International Relations, or related field.


Minimum 7 years of post-qualification relevant experience at the national or international level in coordination, monitoring and reporting of activities and funding for results using an integrated outcome approach, including experience preferably from developing countries;Demonstrable experience in providing management advisory services, with hands-on experience strategic planning and programming processes, including design, monitoring and evaluation of development projects;Previous UN field and coordination experience will be considered an asset;In-depth knowledge of the UN system, UN reform and its operational mandates, would be an advantage;Familiarity with the human rights based approach to programming an advantage;Demonstrable experience establishing outreach and partnerships;Knowledge of humanitarian system is considered an asset.

Language Requirements:



Excellent skills in the usage of computers and office software packages (MS Word, Excel, etc) and advance knowledge of spreadsheet and database packages, experience in handling of web based management systems.


Important applicant information

All posts in the GS categories are subject to local recruitment.

Applicant information about UNDP rosters

Note: UNDP reserves the right to select one or more candidates from this vacancy announcement.  We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.

Workforce diversity

UNDP is committed to achieving diversity within its workforce, and encourages all qualified applicants, irrespective of gender, nationality, disabilities, sexual orientation, culture, religious and ethnic backgrounds to apply. All applications will be treated in the strictest confidence.

Scam warning

The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.

Projects Officers

Copperbelt Development Foundation Limited


The Copperbelt Development Foundation Limited (CDFL) a non-governmental organisation involved in social and economic development seeks the services of the following positions to be based at its Kitwe office. Reporting to the Foundation Manager, these positions will form part of the team for CDFL mandated to execute projects on behalf of the Board of Directors in the sectors of Education, Road Access, Water & Sanitation, Empowerment and Health. The positions are offered on three (03) year contracts subject to renewal depending on performance and funding to the organisation.



To supervise regular data collection through implementing partners and ensure quality of the data by random verifications and validationsTo record, manage and preserve monitoring and evaluation data in a safe and accessiblc wayTo analyse and discuss findings based on regular monitoring dataProvide Social support on M&E and evidence-based recommendations to the relevant Foundation Manager and Partners.Ensure that implementation of field activities adhcrcs to CDFL’s monitoring and evaluation systemSupport partners in conducting baseline surveys and Knowledge Attitude & Practice (KAP) surveysParticipate actively in project planning process and budgeting.Develop and manage the project life cycle processesSupport Projects Team in dealing with any other tasks as may be required.


Grade 12 school certificateDegree in any social scicnce disciplineKnowledge and understanding of project monitoring and evaluationUnderstanding of the current M&E trends and especially M&E systems in development organisations,Understanding the use of MPMM or PRINCE2 methodologies of project planning.


Minimum 3 years’ experience in monitoring and evaluation with at least 02 years with some Non govemmental organisalionExperience in monitoring and evaluating Community based projectsExperience of field data collection & report writingExperience in undertaking baseline surveys & use of Log Frame Approach (LFA) or similar approved methodology


Analytical and rcscarch skillsGood command over report writing in EnglishGood interpersonal skillsValid drivers licenceExcellent computer knowledge with command on MS Excel among other packages ofMS OfficeKnowledge of operating standard office equipment.



Prepare cost analysis based on the architectural drawings, engineenng estimates, matenals required and labour involved.To record, manage and preserve monitoring and evaluation data in a safe and accessible way.Prepare cost plans to enable design teams to produce practical designs for construction projects, which involve liaising with architects, engineers and subcontractors.Prepare tender and contract documents, including bills of quantities.Evaluate tenders from contractors and subcontractors and, where appropriate, negotiate with the contractors.Monitor and keep track of project progress and be responsible for the measurement and valuation of variations in the work dunng the contract, for agreement of intenm payments and the final account and work as part of a team to ensure that the requirements of the client are delivered.End to end project technical supervision in liaison with appointed Government representative.Monitor all commercial infonnalion in relation to project including labour, material and subcontractor cost forecasting thus ensuring budgets adhered to.Provide advice to project staff on commercial and contractual matters including reviewing and drafting of correspondences.Support Projects Team in dealing with any other tasks as may be required.


Grade 12 school certificateUniversity Degree in Quantity Surveying/Building science disciplineMembership of professional body (EIZ or SIZ).


Minimum 4 years’ of quantity surveying expenence with at least (two) 2 years with some Non governmental organisationTaking off and Setting up of bills of quantities and preambles for approvalsExecution and management of contracts within time, cost and allocation.Expeience of in preparation and reviewing of project payment certificates & supervision or construction projects.Hands-on experience in AutoCAD for drawings development.


Very good numerical understanding & work independentlyGood intemersonal skills and command over report Wiiting in EnglishValid drivers licenceExcellent computer knowledge with command on MS Excel, AutoCAD among other packages of MS OfficeGood understanding and managing of contracts


Interested, suitably qualified and experienced applicants should submit their application together with academic & professional qualifications, contact phone numbers, Email, detailed Curriculum Vitae with three contact references to:

The Foundation Manager, Copperbelt Development Foundation Limited, P.O. Box 20917, Kitwe. Or through electronic application Emailed to: email ;protected Envelop should clearly be marked “APPLICATION FOR EMPLOYMENT”.


Full confidentiality guaranteed. Please note that only shortlisted apphcants Will be responded to.

Client Relations Manager



Agova (formerly Business Development Services Africa)
Location: Lusaka, Zambia
Contract Length: 1 year
Contracted hours: Between 60-80% of time (dependent on client contracts)
Remuneration: ~ ZMW 13,990 per month gross (pegged to a rate of $1,475) – proportional to the percent of contracted hours.


Agova is a consultancy service and its mission is to make shared value the new way of doing business. Shared value refers to ‘a management strategy in which companies find business opportunities in social, environmental, or economic problems’. Since 2011, Agova has been delivering management and technical advice to actors in the private sector in Zambia to further the expansion of business models and norms that increase economic, social and environmental prosperity. Our mandate is to leverage capital, data and innovative ideas to develop a sustainable form of poverty reduction; we focus on creating win-win business models within our client organizations such that commercial and competitive mandates can be met while improving the livelihoods of an organization’s customer and supplier segments, who are generally the urban and rural poor and emergent agropreneurs.

This role would involve supporting the operations of our existing and new consultant contracts, with both corporate and small and medium enterprises (SME) clients. This would involve the line management of our consultants and the delivery of some ad-hoc consulting work, as and when is required.

Job Description:

This role will be supporting our existing Client Relations Manager to continue to expand and grow two of Agova’s newest services that are targeting SMEs namely: tailored consulting and a shared value hub for SME development. As well as the line management and support of our corporate clients.

Tasks could include (but are not limited to):

Training of the Consultant Trainees (our entry-level consultants implementing our client work on a variety of projects) for both SME and corporate clients’ tailored consulting program;Providing line management and support to Consultant Trainees and Agova’s other consultant levels that are placed with both SME and corporate clients;Management of the relationship with variety of clients – Corporates, SMEs, and NGOs – to ensure client satisfaction and clear lines of communication;Gathering feedback from the SMEs and corporate clients in the tailored consulting program and troubleshooting relevant and appropriate solutions;Reviewing all key deliverables and Consultants’ work before it is submitted to clients to ensure high-quality of work and adherence to Agova standards;Support the facilitation of the SME Shared Value Hub Co-Working Space at Agova as needed (The co-working space is a service provided by Agova for SMEs to rent a desk and use the space to develop their shared value businesses);Reporting to Agova on progress of all consulting work;Support in sourcing and implementing SME-related external grant funding; andSupport in drafting business proposals aimed at our portfolio of different clients (Corporates, SMEs, NGOs, etc.).

Required Skills:

A relevant four-year Bachelor’s degree (ideally a Master’s Degree);Three to five years of relevant work experience, ideally in the SME and/or corporate sector;Experience in business development and client management/relations roles;Experience managing multiple staff and multiple projects at once, within strict timelines and under ‘high-pressure’ environments;Experience managing and working with youth;Experience in client-facing roles, interacting with senior and executive levels of staff;Interest in Shared Value (businesses solving social/environmental challenges by reshaping their business strategy);High-level of computer literacy with a solid command of Microsoft Office suite;Strong analytical and problem-solving skills;Has major leadership experience and demonstrated ability to take initiative;Ability to work independently and as part of a team;Ability to design and implement work plans, within set timelines;Ability to set up and implement performance management processes, to ensure the setup of a high-performing team; andAbility to travel around Lusaka/Zambia (when required).

Agova Offers:

A manager to support the person in their day to day work;A coach to support long-term career path;A competitive salary;Communication, transport and health support;Professional development support;A comprehensive training program; andPossibility of contract extension if the person who is the right fit for Agova.

If you are interested in this position, please fill in the questionnaire found here. As well as send in by email the following documents:

  1. Your professional CV (maximum 2 pages in length);
  2. Your cover letter; and
  3. A copy of your degree certificate.

To email ;protected with the subject line ‘Agova Client Relations Manager’. Please address email and documents to Ms. Firth and submit by May 25th 2017. Please ensure that you mention as the source of this job advertisement.

Must be available to start beginning of June.

Please note: Due to the expected high volume of responses, applications that do not follow the above instructions will not be considered.

Project Controller


Maintain absolute customer focus, keeping the customer fully informed on progress and to effectively manage their expectations through accurate tracking reports and constant liaison which is relevant, reliable, reactive and convenient.Deal with customer complaints rapidly and professionally in liaison with the Key Account Holder / Business DevelopmentAccurate Journey Management financial control and planning ensuring timely cash flow to drivers and all associated service providers.Accurate fuel allocation and accounting in accordance with Company Procedures.Ensure drivers are correctly briefed, managed and lead throughout the journey and all security and risks are assessed. Ensure you do all that is reasonably practicable to avoid, remove or mitigate unacceptable risk.Ensure clear and concise vehicle fault reporting, ensure immediate and thorough accident/incident investigations are carried out.Diligent driver management, ensuring driver KPIs are accurately assessed and recorded, while ensuring all areas for improvement are fully investigated and rectified in accordance with company proceduresTrip monitoring and vehicle tracking is to be carried out diligently and consistently, ensuring there are no avoidable delays and drivers are well informed on their progress and adherence to the journey management plan.SAP and TMS online management systems are to be correctly completed, accurately updated and timelyEnsure all trips are legally compliant, all documentation requirements are met and documentation required for invoicing are processed correctlyLine Manager for your assigned Assistant Fleet Manager: ensuring strong leadership, effective management and appropriate delegation. Compile x2 assessment reports on performance for management review.Serving as a general assistant to the Operations Manager seeking continual improvement and promoting best practice amongst the operations team as well as Assist Key Account Managers to seek cargo for the fleet. Ensure you establishing reliable contacts for clearance, government and clients


A minimum of University Graduate Degree in any relevant discipline or equivalent vocational experience in Transport / Logistics service supportLEAN SIX SIGMA (Desirable)Project Management (Desirable)Business Management (Desirable)Safety Management (Desirable)Leadership skills to motivate and inspire team membersClear communication skills ensuring clear and candid informationStrong management skills ensuring efficient use of resourcesComputer Literacy to effectively operate and manipulate online management systemsFaultless administration skills ensuring accurate and efficient proceduresProblem solving skills to ensure obstacle to progress are overcome

Please ensure that you mention as the source of this job advertisement.

Senior Manager: Learning & Organizational Development

Job Title: Senior Manager: Learning & Organizational Development

Key Responsibilities

Monitor and maintain processes and procedures for measuring the impact of learning and development activities.Create the talent development strategy for the organization.Review MTN Zambia strategic and annual plans, performance appraisal results for the company and Individual Development Plans (IDPs).Provide support to the business in the preparation of talent profiles and development plans.Develop and manage MTN Zambia talent management processes and procedures for all staff.Provide support to the line managers for the implementation of the Integrated Performance Framework activities.Facilitate restructuring projects and ensure compliance with organization design and change management methodologies.Maintain current versions of approved organogram and liaise with departments for the preparation of job profiles and evaluations according to Group standards.Manage the MTN Zambia Wellness and Recognition Programmes

Candidate Requirements

Bachelors Degree in Human Resource Management, Industrial Psychology or Business Administration.A Masters degree in Human Resources Management an added advantageMember of the Zambia Institute of Human Resources Management (ZIHRM)Minimum of 7 years experience in HR with Experience in Learning & Development, Performance Management and Organisation Design

Applications should be e-mailed to email ;protected

Please indicate the job title in the subject of your e-mail and use your full name and the job title you applying for as the filename of your application. Application should consist of your letter and CV only, in a single document. Hand delivered or posted applications will not be accepted and closing date for accepting an application is 09/05/2018. Please ensure that you mention as the source of this job advertisement.

Note that only shortlisted candidates will be contacted.

Senior Manager Revenue Planning & Analysis

Title: Senior Manager Revenue Planning & Analysis

Closing Date: 8th May, 2018


To drive and coordinate the development of business cases for new products as well as product restructuring, determining optimal product pricing, and planning and analysing performance of each revenue stream in order to propose practical intervention


Minimum Qualifications:

Degree in a Business Related Field, Mathematics, Statistics, or Professional Qualification in Accounting/Finance

Professional Registration:

Zambia Institute of Chartered Accountants or ZIM

Minimum Experience :

5 years preferably in telecoms/FMCG industry

Key Skills:

Telecoms products and value added services

click here to download the full job profile

Interested candidates should submit their applications electronically via our website
Applications should be sent electronically consisting of a letter and CV as a single document(PDF or word)

Applications should be saved and sent in the following format:

Job title_Name_CVnote
e.g. Senior_Network_Administrator_Bwalya_Mpundu_CVnote

Note: if you previously applied for this particular job and made a mistake in applying by sending an incorrect CV or Application and wish to change the file, simply re-upload the file and re-apply to update the previous document.

Assistant Manager – Open Market Operations



Bank of Zambia, an equal opportunity employer invites applications from suitably qualified Zambians to apply for the following vacant positions:



Job Purpose

To conduct open market operations so as to assist in the implementation and attainment of monetary policy objectives.

Main Accountabilities

  1. Check accuracy of Statistical Release before the dissemination of the Bank’s OMO intention.
  2. Process the OMO auction in line with the decision made by the OMO committee on the day’s operation.
  3. Liaise with the middle and back offices on OMO activities.
  4. Manage the central securities depository relating to OMO transactions.
  5. Initiate and participate in the development of products for the purpose of enhancing OMO.
  6. Check the correctness of BOZ net exposure and profitability in order to ensure accuracy ofOMO interest.
  7. Attend to customer queries relating to money market activities to ensure customer satisfaction.
  8. Perform any other relevant duties incidental to other departmental obligations assigned by Management from time to time.

Qualifications and Experience

BSc/BA in Economics; Banking & Finance or equivalent with 3 years’ relevant experienceGrade 12 School Certificate with five (5) ‘O’ Levels

Key Knowledge & Attributes

Good writing and Communication skillsSelf-confidence and ability to work in a dynamic environmentGood research and analytical skills Computer skills.Networking skillsKnowledge offinancial and/or economic forecasting.In depth understanding of monetary policy and financial markets operations.Ability to work under pressure with minimal supervision.


Bank of Zambia Conditions of Service will apply. Please note that all the positions are on Fixed Tenn Contract of Employment for three (3) years and renewable subject to good performance.

Only candidates who meet the above role specifications should apply enclosing their detailed curriculum vitae and certified photocopies of certificates to the undersigned not later than Friday, 11th May, 2018.

Women are encouraged to apply. Only shortlisted candidates will be contacted.

Director — Human Resources Bank of Zambia Bank Square P.O. BOX 30080,  Lusaka

Data Entry Clerks x15



The Ministry of Health (MOH) seeks to recruit suitably qualified and experienced persons to be appointed to the underlisted positions under the Swedish International Development Agency (SIDA) & USAID supported Reproductive, Maternal, Newborn, Child and Adolescent Health (RMNCAH) programme.

Position: Data Entry Clerks (15 Posts)

Location: Mwense District, Chienge District

Specific Responsibilities

Liaise with the Health Information Officer, TB Focal Point Person, MCH/PMTCT Coordinator and HIV/AIDS CoordinatorCompile TB,VCT,ART,PMTCT and YFHS data on a monthly basisSubmit reports to Provincial Health Office through the Health Information Officer.

Minimum Qualifications and Experience

Full Grade 12 School Certificate with five O level credits including English and MathematicsAt least a minimum Diploma in ICT/Information ManagementRelevant experience will be an added advantage

Candidates who meet the qualifications for the positions above and are not currently serving in Government should submit their applications, enclosing their detailed Curriculum Vitae and three references including their contact numbers, certified photocopies of their National Registration Cards, Practicing license where applicable, academic and professional qualifications to the Permanent Secretary-Administration for the Adolescent Sexual and Reproductive Health Officer position and to the respective Provincial Health Directors for the other positions as shown below.

Only shortlisted candidates will be contacted.

Address for the Headquarters position:

The Permanent Secretary,
Ministry of Health, Ndeke House,
P.O. Box 30205,

Addresses for the Provincial & District Positions:

The Provincial Health Director, Provincial Health Office, Luapula Province, P.O Box, 710010, Mansa.

The Provincial Health Director, Provincial Health Office, Muchinga Province, P.O Box, 480021, Chinsali.

The closing date for receipt of applications is 30th April, 2018. Only short-listed candidates will be contacted.

For more details on the job, you are advised to visit the Ministry of Health website: