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National Consultant: Mid-Term Review (MTR) of the Zambia-UN Sustainable Development Partnership Framework (2016-2021)


On 19 November 2015, the UN and the Government of the Republic of Zambia (GRZ) jointly signed the Zambia-United Nations Sustainable Development Partnership Framework 2016-2021 (“the Partnership Framework”). The Country Analysis (CA) for Zambia, jointly produced by the GRZ and the United Nations Country Team (UNCT), provided the analytical base for the Partnership Framework, which replaced the previous UN Development Assistance Framework (UNDAF) when it expired at the end of 2015 and sought to incorporate the concepts of the new Sustainable Development Agenda 2030 and the SDGs. Among other things, the CA sought to ensure alignment of UN efforts with national development priorities and internationally agreed goals, in particular the Sustainable Development Goals (SDGs).

The Partnership Framework, therefore, formalizes the UN collaboration with the Government and governs the work of the UN towards sustainable development from 2016 to 2021. It fully reflects the high ambition of the Sustainable Development Agenda 2030, and is premised on an integrated multi-sectoral and partnership approach to development covering stakeholders such as the public sector and the private sector, the UN, the international financial institutions, bilateral partners, civil society, academia and communities.

The Partnership frameworks aims to achieve eight outcomes, under three broad pillars namely: Inclusive Social Development; Environmentally Sustainable and Inclusive Economic Development and Governance and Participation. These are aligned to Zambia’s Vision 2030.

Under the framework, UN agencies operating in Zambia are expected to bring their collective technical expertise and other resources together to provide support within successive strategic Joint Annual Work Plans. With an estimated budget of USD 800 million, the Partnership Framework is being implemented through multi-sectoral Result Groups , each chaired by a UN Head of Agency.

While the Partnership Framework represents an agreed partnership between GRZ and the UN in Zambia, GRZ, as part of its national development planning process and ensuring progress towards the Vision 2030, has formulated the 7th National Development Plan (7NDP), which was launched in June 2017. Developed under the theme, “Accelerating Progress Towards the Vision 2030 without leaving anyone Behind”, the 7NDP represents a shift from a sectoral and silo-approach to an integrated and multi-sectoral approach, in line with the demands of the SDGs agenda. GRZ has mainstreamed the SDGs in the 7NDP. The UN provided technical and financial support to develop the 7NDP and in ensuring that it is aligned to the 2030 Agenda for Sustainable Development and other global commitments. The 7NDP represents a key development policy document to guide Zambia’s resource mobilization efforts as well as spending between 2017 and 2021.

To support the implementation of the 7NDP, new coordination arrangements have been established by GRZ. These include the National Development Coordinating Committee (NDCC), Cluster Advisory Groups (CAGs), Technical Working Groups (TWGs), Provincial Development Coordinating Committees (PDCCs), and District Development Coordinating Committees (DDCCs), as well as Ward level development committees.

Given the complexity of the development agenda as outlined in the 7NDP and the SDGs, and the multiplicity of the structures set up to coordinate and support implementation, it is worth noting that in addition to making financing available, success in delivering transformational development will depend on effectiveness and efficiency of the coordination and delivery mechanisms. Therefore, there is a need to continuously iterate the coordination and delivery mechanisms between the Partnership Framework and the 7NDP to ensure they remain relevant and operate efficiently and effectively.



The Government of Republic of Zambia and the UN Country Team propose to undertake a Mid–Term Review (MTR) of the Partnership Framework in 2018 as indicated in the Partnership Framework M&E plan. The purpose of the Review is to serve as the basis for improving coordination and delivery of the Partnership Framework as aligned to the 7NDP in meeting Zambia’s development agenda.

The key objectives of the MTR are to;

  • Assess the effectiveness and efficiency of the Partnership Framework’s coordination and management structures;
  • Ascertain the Partnership Framework’s effectiveness and progress made towards outcomes, as well as identify and articulate factors explaining the progress;
  • Assess the relevance and strategic alignment of the Partnership Framework and its coordination structures to the 7NDP; and
  •  Document best practices, lessons learnt and make recommendations with respect to the above objectives.

Based on the objectives above, two types of evaluation approaches are expected to be employed, namely: Process evaluation and Outcome evaluation.

On the one hand, process evaluation will focus on assessing how and in what ways the Partnership Framework is working, and for whom. It will provide opportunities for feedback and reflection amongst stakeholders, including UN agencies and government in order to inform the ongoing implementation for iterative design of the Framework. The process evaluation approach will also assess whether the use of resources is proving to be effective and efficient, and whether the systems and capacities to support implementation of the Partnership Framework are appropriate for achieving intended results. The approach will also help answer whether the results achieved in terms of building partnerships/alliances/networks/coalitions are sustainable, and the extent to which the Partnership Framework is contributing towards transformative development in Zambia.

On the other hand, outcome evaluation will assess how and in what ways the Partnership Framework is contributing to immediate changes in policies, practices, ideas and attitudes, and if there have been any negative or unexpected effects created by the Partnership Framework. The approach should also help in identifying the mechanisms that have contributed to or worked against programming effectiveness and successful change.


Based on the above objectives, below are the four key evaluation questions and suggested sub-questions to be answered by the review:

3.1 How effective are the coordination and management arrangements of the Partnership Framework?

  1. Are the management and governance arrangements of the Partnership Framework fit for purpose? Is there a clear understanding of roles and responsibilities of the structures by all parties involved?
  2. Is there adequate administrative, technical and other support within the UN in Zambia (resident and non-resident UN agencies), regional offices and headquarters to implement the Partnership Framework? Are the available technical and financial resources adequate to deliver the planned development outcomes? If not, what other kind of resources may be required?
  3. How effectively have the UN and stakeholders undertaken planning and monitored performance and results? Is a monitoring and evaluation system in place and how effective is it? Is relevant information systematically collected and collated? Is the data disaggregated by, for example, gender or by other relevant criteria , bearing in mind the UNDG principles for integrated programming ?
  4. To what extent are the UNDG programming principles adhered to in the implementation of the Partnership Framework? How could adherence to the principles be strengthened?
  5. To what extent has the Partnership Framework furthered gender mainstreaming in programming by the UN and the Government of the Republic of Zambia? How well do the current mechanisms in both Government and UN address and promote gender equality and how can the UN support for gender mainstreaming be strengthened?
  6. How responsive has programming under the Partnership Framework been to changing and emerging development priorities such as the humanitarian development nexus?
  7. How effective have the Partnership Framework coordination structures been in strengthening collaboration with stakeholders such as private sector, CSOs, philanthropy sector, media with regard to planning, programming, implementation, monitoring and dissemination of results of interventions under the Partnership Framework?
  8. To what extent has the Partnership Framework contributed to creating or strengthening synergies among UN agencies and programming?
  9. What difference did the Partnership Framework make to the UN’s work, working methods and development outcomes in Zambia? Does the UN in Zambia work differently under the Partnership Framework than it did under UNDAF?

3.2 What has been the Partnership Framework’s effectiveness and efficiency in the realization of sustained development outcomes?

• Effectiveness:

  1. What is the progress towards the Partnership Framework outcomes (based on progress indicators)?
  2. What have been the main contributing and challenging factors in making progress towards the development outcomes envisioned in the Partnership Framework?
  3. Is the Partnership Framework progressively contributing to creating or strengthening an enabling environment (implementation arrangements, systems, policies, people’s attitudes, etc.) for successfully realising the envisioned development outcomes? Is the Partnership approach strengthening rights-holders’ participation and duty-bearer’s accountability? Is it contributing to increased knowledge and demand of human rights among the most vulnerable populations and reinforcing capacities of duty bearers to respect, protect and guarantee these rights?
  4. What, if any, are the identified or perceived unintended outcomes of the Partnership Framework? What external socio-economic and political factors explain the outcomes?

• Efficiency:

  1. How efficiently have UN agencies allocated and deployed resources (human resources, time, expertise, funds etc.) for the implementation of the Partnership Framework?
  2. To what extent are the joint workplans under the Partnership Framework developed and implemented on time? How are the joint workplans derived and costed?
  3. To what extent are agency work plans derived from Result Group Joint Work Plans?
  4. To what extent and how are the resources needed to implement the Joint Work Plans jointly mobilised?

• Sustainability:

  1. Has the UN through the Partnership Framework started building the capacity of people and national institutions or strengthened an enabling environment (laws, systems, policies, people’s skills, attitudes etc.) to assure continued positive/transformational change?
  2. In what ways is the partnership approach transforming the way the UN and the Zambian government work?
  3. To what extent are the transformational aspects of the partnership approach visible within the UN and the Zambian government? What steps need to be taken to enhance the sustainability of positive/transformational change resulting from the implementation of the Partnership Framework?

3.3 What is the relevance and strategic alignment of the Partnership Framework to the 7NDP?

  1. How relevant and aligned is the Partnership Framework (its vision, development priorities and implementation and coordination mechanisms) to the to the 7NDP and its management and coordination structures?
  2. How can the UN best use its comparative advantage and effectively support the evolving implementation structures and programming under the 7NDP?
  3. How can the UN’s comparative advantage be leveraged to complement and support Zambia’s financing for development outcomes envisioned under the 7NDP, including operationalisation of the Means of Implementation Sub-Committee? What benefits can the UN derive from partnering with the Government under the Means of Implementation Sub-Committee?
  4. How best can the UN contribute to creating an enabling environment for the success of the multi-sectoral partnership approach under the 7NDP?

3.4 What are the best practices, lessons learnt and recommendations

  1. What good practices can be learned from the implementation of the Partnership Framework that can be applied going forward or for future frameworks?
  2. What should be avoided going forward?
  3. What are the recommendations with respect to the three main questions above?


The mid-term review will be carried out in a transparent and participatory manner, including consultation with a broad range of stakeholders in the UN, government ministries and agencies, other development agencies, civil society organisations (CSOs) and other stakeholders as necessary. The review will be guided by UN Evaluation Group Norms and Standards.

The review will employ both desk and field research. The desk research will, among other things, assist the reviewing team to understand the Partnership Framework and its specifics, as well as serve as the basis for assessing the processes. Desk research information sources will include the Partnership Framework document and results framework, the country analysis, annual work plans and annual progress reports from the results groups and other relevant structures. Reviews or evaluations of agency supported programmes will feed into the MTR. Other key documents will include the 7NDP volumes 1 and 2, and related documentation.

The field research will involve interviews with the Partnership Framework partners and stakeholders including UN agencies, pillar and results group chairs and technical members, , as well as representatives from government, cooperating partners, CSOs and the private sector. Data collection instruments such as open and semi-structured interviews, and questionnaires will be used to guarantee the availability of both quantitative and qualitative evidence, where available and necessary.

a synthesis and analysis of data from regular programme monitoring reports. Interviews with beneficiaries and local partners using participatory approaches will be strongly encouraged.

To effectively use the limited time, consultants may apply quota sampling and use other time and financial resource efficient data collection methodologies. The participation of specific interest groups such as women and women organizations, youth and youth organisations, among others, should also be guaranteed during the field research. The consultants will be required to work with the MTR Reference Group in identifying and drawing up a list of respondents.


The Partnership Framework MTR will be an external, participatory, and iterative learning exercise. It will take place from June – September 2018 and will build on the previous Partnership Framework Annual Reviews. The total duration of the assignment is 60 working days.

The MTR will be jointly commissioned and managed by the UNCT (Heads of UN Agencies) and the Government of Zambia. The review will engage wide range of stakeholders, including the UN, government, civil society and cooperating partners. Stakeholder participation is essential and will be sought from the beginning of the process through a series of meetings and possibly through the organisation of a Validation Workshop towards the end of the MTR process. The purpose of the workshop will be to validate and refine findings, conclusions and recommendations of the evaluation.


  • Inception report outlining (2 weeks after signing of agreement):
    • The consultant’s understanding of the ToRs and the assignment,
    •  Evaluation design including criteria, scope, key evaluation questions, methodology, data collection methods and tools, timeframe and proposed respondents
  • First draft MTR report shared and presented to the MTR Reference Group
  • Second draft MTR report, addressing comments from the MTR Reference Group, presented at a validation workshop with stakeholders
  • Final draft MTR report presented to the MTR Reference Group and UNCT, fully incorporating feedback from validation workshop and complemented with an action plan for the implementation of recommendations.
  • The report should have the following proposed structure:
    • Cover page with key project and evaluation data
    • Executive Summary
    • List of Acronyms
    • Description of the Partnership Framework
    • Purpose, scope and clients of the evaluation
    • Methodology
    • Clearly identified findings for each criterion and question
    • Conclusions
    • Recommendations
    • Lessons learned and good practices
    • Annexes: – TOR, List of meetings and interviews, any other relevant documents
  • Final MTR report shared with the UNCT, as well as a brief 4-page summary document and power point presentation of the key findings and recommendations to be used for sharing with stakeholders


The MTR will be commissioned and overseen by the UNCT and the Government (Ministry of National Development Planning). A MTR Reference Group with members drawn from the UN and Government will be established to guide the evaluation process at the design, implementation and report stages. The Reference Group will approve the Inception Report and facilitate the preparation of a substantive programme of consultations, discussions and interviews and ensure quality control of the entire process. The Reference Group Secretariat will ensure regular communication and liaison between the consultancy team, Reference Group, UNCT and other relevant structures. Necessary further technical expertise from UN agencies will be availed as appropriate, including from the M&E Working Group.

The UN Resident Coordinator’s Office (RCO) will provide the consultancy team with relevant background documents for the desk review, compile contact details for partners and stakeholders to be interviewed, facilitate the making of appointments by drafting introductory letters, as well as facilitate overall logistical arrangements, including for the validation workshop. On the Government side, the Ministry of National Development Planning (MNDP) will coordinate the participation and inputs of key ministries and other institutions in the MTR. The consultancy team will be responsible for arranging all interviews and consultations with partners and stakeholders.


Date Activity Responsibility

July Week 1 – 2: Home based- Activity (by Reference Group, Consultancy team)

  • Initial briefing with consultancy team
  • Desk Review and development of Inception Report

July – August Week 3 – 6: In country- Activity ( Consultancy team and Reference Group)

  • Presentation of Inception Report to the Reference Group
  • Undertake data collection (consultations, interviews, surveys)

August – September Week 7 – 9: In country- Activity by (Consultancy team)

  • Analysis of data
  • Report writing
  • First draft report presented to Reference Group and revised based on comments

Week 10: In country- Activity by (Consultancy team/GRZ/UN)

  • Presentation of the second draft report at validation workshop with stakeholders
  • Presentation of final draft to UNCT and Reference Group

September – October Weeks 11 – 12: Home based Activity by (UNCT/MNDP)

  • Submission of final report, summary document and power point to UNCT, GRZ and Reference Group


Composition of the consultancy team

It is anticipated that the consultancy team will be composed of a Senior International Consultant, who will be assigned the responsibility of Team Leader, and a National Consultant. The Team should have proven record of conducting complex evaluations.

Roles and qualifications of the Consultancy Team

Specific roles of the Team Leader

  • Formulation of technical and financial proposals
  • Lead the consultancy team, ensure that review is conducted in a timely manner and assume overall responsibility of deliverables and quality of the work
  • Act as the main contact point between the consultancy team and the MTR Reference Group and RCO in all issues relating to the MTR, ensuring a participatory process
  • Lead the development and implementation of a robust and appropriate evaluation methodology, supervise and contribute to data collection and analysis
  • Lead the drafting of the draft and final MTR reports, including a proposed action plan, incorporating comments from all stakeholders Ensure that the final MTR report is completed within the established timeframe and submitted to MTR Reference Group and RCO
  • Present the MTR results and recommendations to MTR Reference Group, UNCT and other identified stakeholders

Specific roles of the National consultant

  •  Follow the tasks assigned by the team leader
  • Contribute to data collection, analysis and report writing
  • Arrange and schedule all interviews and consultations needed
  • Participate in all meetings as per guidance provided by the Team Leader
  • Record all comments on the MTR report and participate in the report revision process

Qualifications of Team Leader:

  • Master’s degree in a relevant field – social sciences, development studies, international development or similar
  • Minimum 15 years of experience in programme development, planning, management, implementation and evaluation in the context of international development, working experience with the UN Development System is an advantage
  • Extensive experience in leading evaluations of UN Development Assistance Frameworks (UNDAF/Partnership Framework), or similar multilateral development programmes
  • Previous experience in leading multi-stakeholder processes in Africa, including experience in working with Government counterparts at the senior and technical levels
  • Strong research, analytical, writing and communication skills
  • Sound leadership and organizational skills; demonstrated experience in managing and leading evaluation teams
  • Strong knowledge and understanding of the UN system and UN principles, values, goals and approaches, including human rights, gender equality, results-based management and the Sustainable Development Goals, as well as of UN Evaluation Group guidelines for evaluations

Qualifications of National Consultant:

  • Master’s degree in a relevant field – social sciences, development studies, international development or similar
  • Minimum 10 years of experience programme development, planning, and implementation in the context of international development, working experience with the UN Development System is an advantage
  • Previous experience in conducting evaluations of development programmes
  • Strong research and analytical skills, excellent writing skills and knowledge of research methodology
  • Knowledge of the Zambian development context

Interested individual consultants must submit the following documents/information to demonstrate their qualifications:

  • A technical proposal (Not more than 5 pages) providing a brief methodology on how you will
    approach and conduct the work.
  • A financial proposal as outlined in point 11 below.
  • Most recent CV showing clearly experience in similar assignments and at least 3 references;
  • Certified copies of academic and professional certificates and other relevant documents.


  • The financial proposal shall specify a total lump sum amount, inclusive of all costs that could possibly be incurred by the consultant (professional fees, travel costs, living allowances, communications, consumables etc).
  • The financial proposal will provide a breakdown of this lump sum amount


Interested candidates are invited to submit a proposal (technical and financial), together with CVs of each member in the proposed consultancy team and other relevant supporting documents to the following address:

The Head of Human Resources, United Nations World Food Programme Zambia P.O. Box 37726 Lusaka, Zambia Or; delivered by hand at WFP Offices (tender box) Plot # 10/4971, Tito Road Rhodespark, Lusaka, Zambia.


Please ensure that you mention www.zambia.jobsportal-career.com as the source of this job advertisement.

The deadline for submission of the application is Sunday 29th July 2018 (Midnight Zambian Time).

This position is open to Zambian nationals only.

Procurement and Stores Manager

Overall Purpose

  • To implement group procurement procedures efficiency,
  • To implement Stores control for vehicle spares and general equipment.
  • To ensure stores integration to accounting and cost control systems (SAP)
  • To ensure operating stock levels for Zambia Operations correct to meet demand

Accountability & Responsibility Areas.

  • Establish a robust warehouse and procurement set up for the Group,
  • Conduct an audit of the Company’s procurement and store processes,
  • Determine stock levels and plan purchasing cycles,
  • Devise and employ fruitful sourcing strategies,
  • Negotiate with external vendors to secure the most advantageous terms,
  • Track and report key functional metrics to reduce expenses and improve effectiveness,
  • Control spend and build a culture of long term saving on procurement costs,
  • Manage local staff by building their capacity to improve their efficiency.

Formal Training/Education/ Experience

  • Minimum of bachelor’s degree in related field.
  • Experience in working in a structured system.
  • Extensive knowledge of procurement and stores management systems.

Knowledge & Skills

  • Commercially astute.
  • Strong communication and interpersonal skills.
  • Self-motivation, leadership and innovation.
  • Excellent written report writing skills.

Please ensure that you mention www.zambia.jobsportal-career.com as the source of this job advertisement.

Senior Tax Accountant

We are seeking a Senior Tax Accountant to join our Bosch Group Tax Department. The outgoing, collaborative and highly motivated team member will be responsible for ensuring indirect tax compliance for Bosch entities by optimizing processes, data analysis and technology. Position will work closely with Tax, Accounting, Purchasing, Sales, IT, Business Units, Tax Jurisdictions and External Providers.

Major responsibilities include:

  • Responsible for timely and accurate completion of indirect tax compliance including nexus determination, registrations, payments and reporting for current and new business units.
  • Responsible for monitoring, research, analysis, documentation and timely communication of effective tax conclusions to indirect tax technical questions and tax law changes.
  • Tax process owner or key team member of business units’ ERP systems sales and purchasing functional processes including master data, workflow, source documentation, transactions and reports.
  • Lead or key team member in the tax functional and internal control design, development, configuration, maintenance and monitoring of Indirect tax and other automation tools and systems; including cross-functional projects and initiatives.
  • Responsible for Bosch entities indirect tax audits, ensure timely and accurate responses to all requests for information, resolve disputes, work towards efficient and favorable conclusions.
  • Provide tax reserve recommendations and results to business units.
  • Collaborate with business units to resolve recurring audit issues.
  • Responsible to lead and monitor shared service and external indirect tax providers.


  • Bachelor in Accounting, Business or Finance.
  • 5+ years indirect tax compliance and research experience.
  • 2+ indirect tax audit experience.
  • 3+ years in a corporate environment; national/regional accounting or indirect tax firm.
  • 1+ years expereince in indirect tax; ERP (SAP); and Microsoft Office (Excel) systems.


  • Master’s Degree
  • Indirect tax VAT experience
  • Strong project management and organizational skills.
  • Ability to prioritize and concurrently manage multiple responsibilities.
  • Experience with data analytic; desktop automation and data visualization tools.
  • Excellent communication skills including negotiating, interpersonal, networking and written skills.
  • Experience in a manufacturing envrionment.

Your future job location offers you

Flexible worktime options, benefits and services, medical insurance, sports and health opportunities, on-site parking, pantry facilities, access to local public transport, recreation room.

Note: Please attach your CV to your application.

Please ensure that you mention www.zambia.jobsportal-career.com as the source of this job advertisement.

Boarding Manager

Trident College is located on a 113-hectare nature reserve in Solwezi, Zambia. The school opened its doors to the first pioneering group of pupils and parents in September 2013. In addition to serving the educational needs of the local copper mining community, the College, which is now home to 232 pupils, is rapidly becoming the boarding school of choice in Zambia and a firm option for parents and pupils throughout southern Africa.

Trident College is seeking a suitably qualified, experienced, and enthusiastic care-worker who will ensure that the pupils and parents receive the highest possible boarding experience at Trident. Commencement date: 1 September 2018.

Main Purpose of the Job

The position involves but not limited to the following areas of responsibility:

  1. Head the senior girl’s boarding house (Housemistress) caring for up to 80 girls in the Moghrein Boarding House.
  2. Liaison Manager of support services across all four boarding houses at Trident College. These areas include cleaning, laundry, catering, maintenance, internal decorations and gardens.
  3. Responsible for supervising 4 matrons as they liaise across all four boarding houses in all matters relating to the services required to run the boarding houses.

Trident College Solwezi forms part of the Trident Group schools which is made up of two prep schools and the College. Trident Schools are, in turn, operated by Educore Services, a leading provider of independent schooling in Zambia.

Qualifications and other Requirements

The successful candidate will live in accommodation attached to the Boarding House. The minimum requirements are:

  • Ideally a teaching degree but other relevant qualifications would be considered.
  • At least 5 years’ experience in working with young people, preferably in a residential boarding environment
  • Clean Drivers Licence

Key Skills and Attributes

The successful candidate will possess the following key skills and attributes:

  • Deep commitment to the holistic growth and development of pupils.
  • Excellent communication and strong supervisory skills.
  • Good organisational skills and time management
  • Enjoy being part of an evolving and growing school environment.
  • Calm demeanour and enjoy living in a residential environment.

A CV and cover letter, including 3 contactable referees, must be sent to: email protected The subject line of the e-mail must read: Application: Boarding Manager. Please ensure that you mention www.zambia.jobsportal-career.com as the source of this job advertisement.

Closing date: 15 July 2018

Due to Educore Services’ commitment to safeguarding and promoting the welfare of children, applicants must be willing to undergo child protection screening appropriate to the post, including checks with past employers and criminal record.

Tax Specialist


To provide a proactive, in-house Tax Risk services to the business.

Experience and qualifications

Member of ZICA, ACCA, CA (SA) or equivalent, i.e. Attorney or Honours degree with MComm / HDip Tax. Post graduate Tax qualification. At least 3 years Financial Services Tax experience. Experience in the Tax arena of the Financial Services, alternatively in the Financial Services Tax consulting division of a large auditing firm/large legal firm. Broad and practical experience across all Tax competencies, including Direct Tax (income tax), Indirect Tax (VAT and WHT) and Employee’s Tax. Understanding of financial instruments, financial market and the retail banking industry. Understanding of International Tax principles and the ability to apply such knowledge to practical situations. Strong background in Corporate Tax (and legal aspects thereof). Knowledge of Individuals Tax is not essential but will be advantageous.


Attending and providing Tax Risk insights to FNB Zambia management committees and the Board. Reviewing, advising and making recommendation in respect of the Direct Tax implications of FNB Zambia banking transactions and products. Identifying Direct Tax risks within the various segments of FNB Zambia and finding appropriate solutions. Ensuring that any FNB Zambia transaction, product or query which has other Tax implications such as Value added Tax, Withholding Tax or Employees’ Tax implications, is discussed with the relevant Tax experts within Group Tax Services. Providing Tax advice to FNB Zambia management and the Board with the object of optimizing the Tax and risk profile and identifying Tax savings opportunity. Establishing, communication and implementing Taxation policies for FNB Zambia. Monitoring compliance with Tax legislation within FNB Zambia business. Communicating changes to Tax legislation and judicial decisions to FNB Zambia management and the Board. Coordinating Tax training and update sessions for FNB Zambia staff. Ability to support business areas and relationship managers within FNB Zambia in respect of clients’ Tax queries. Ability to ensure relevant systems are developed in compliance with Tax legislation. Managing Tax related projects as and when the need arises. Escalation of Tax issues to relevant committees within FNB Zambia and the Firstrand Group, when necessary. Liaison between FNB Zambia and the Zambia Revenue Authority on tax matters affecting the bank.

IT Executive

Hair Credentials Zambia Ltd, part of the Godrej International Consumer Products Group seeks to recruit highly motivated IT Executive to be based in Lusaka.

Job Description

Responsibilities include but are not limited to:

  • Monitoring Local and International MPLS link and internet connection to ensure an uptime of 99.99% is achieved as per SLA.
  • Offering 24 Hr. incident support both on site and on call
  • Maintain an up-to-date hardware and software inventory
  • Liaise with hardware and software vendors and ensure that services are offered as per the agreed SLA.
  • Training end users on efficient use of ICT resources.
  • Develop IT strategies for business forecast, work flow analysis, risk analysis and management.
  • Perform root-cause analysis for recurring incidents, formalize test plans and implement troubleshooting procedures for ERP and other business systems.
  • Perform other duties as delegated by the management.

Experience: 2-3 Years’ experience in IT support.

Qualification: Diploma or degree in IT

To apply for this role, email your CV and Cover letter to:

email protected

Please ensure that you mention www.zambia.jobsportal-career.com as the source of this job advertisement.

Closing Date for receiving applications is 8th June,2018

Accounts Controller

J&J Transport Zambia is looking for a suitably qualified individual who will be able to promote organizational excellence by assisting in all accounting and finance issues and ensuring that all strategies are implemented according to the Company and Zambian legislation.

Position: Accounts Controller

Reports to: Finance Manager

Key Responsibilities:

  • Posting month/year end journals
  • Daily bank and petty cash reconciliations
  • Creditor/debtor administration
  • Petty Cash Management
  • Administration of VAT claims and refunds
  • Remittance of NAPSA/PAYE and Workers Compensation Fund administration
  • Maintenance of Assets and Associated Depreciation Expenses
  • Payroll Management
  • Monthly Reporting to Group Finance Director

Minimum Qualifications & Requirements

  • Minimum 3 years experience with double entry accounting experience
  • Degree in accounting or Equivalent Professional Qualification
  • Audit experience preferred

Preferences for candidates that are:

  • Available immediately;
  • Handle extreme pressure well;
  • Work at faster than average pace without compromising quality or Company standards;
  • Have a pro-active, positive response to a variety of challenges and time pressures whilst still maintaining accuracy;
  • Can carefully and critically analyse new data, ideas or innovation to minimise risks;
  • Has good communication and Co-operation skills;
  • Display high levels of leadership, responsibility and accountability.

Interested candidates are to send a cover letter and their CVs (no more than three pages) with copies of their qualifications to email protected by Wednesday 6th June 2018. Please ensure that you mention www.zambia.jobsportal-career.com as the source of this job advertisement.

NOTE: All applicants are thanked for their interest, and only shortlisted candidates will be communicated with only after all completed assessments.

Coordinator – Human Resource (1 Position)


Save the Children is the world’s leading independent organisation for children and has been operational in Zambia since the 1980s, providing support to children through developmental and humanitarian relief programmes delivered both directly and through local partners. Current programming focuses on child protection, child rights governance, education, health, HIV/AIDS, child poverty, nutrition and WASH.

Position : Coordinator-Human Resource (1 Position)

Duty Station : Lusaka


To work closely with the Human Resource Manager to support strategic Human Resource management, support development of related Human Resource policies, systems and structures and furnish advice. To provide Human Resource support to the Country Office while partnering with other departments to understand core business needs with regards to Human resource and be the focal point person for HR support whilst enhancing the achievement of Save the Children Zambia’s objectives.

To provide Human Resource support to the Country Office and be the point person for a HR support.


I. Coordinates recruitment, selection and placement process (Adverts, short-listing, arranging for interviews, interview selection, offers, placements by arranging for induction programs, etc.) in consultation with PMs/HODs; and supports adherence to SCI recruitment policies and procedures to ensure consistency with organization’s values. Advise employees on employment policy, benefits and compensation;

II. Interprets and supports implementation of the HR policies, systems and procedures, etc), supports handling of disciplinary cases (Investigates cases, takes corrective action for wrong behaviour, resolves disputes/grievances and complaints, etc); provides human resources business support to the managers and staff and ensures smooth running of the HR function within responsibility; assists managers, and other internal clients and users with the interpretation and practical application of HR methods, systems and policies;

III. Manages staff contracts (i.e. offer letters, transfers/relocations, contract renewals/terminations, etc) including preparations of staff contracts, and monitors contracts to ensure that end dates are reported in advance; works in collaboration with the HR and Administration Manager to ensure that employment contracts meet legal and policy requirements;

IV. Support the Develop to performance process for all staff members for the Field Offices and the Country Office;

V. Support staff training, monitors and records trainings undertaken by staff and promotes training feedback;

VI. Responsible for payroll administration by ensuring that documentations relating to all payroll input are well filed on a monthly basis, salaries, statutory obligations are prepared and processed in a timely manner;

VII. Preparation of terminal packages such as gratuities and leave days payments for leavers;

VIII. Coordinates HR /Staff wellness committee and ensures that monthly stand-up meetings are taking place and action points are being followed up; encourages staff representatives to hold consultative meetings with staff regularly;

IX. Coordinates insurance of staff medical, Group Life Assurance, Group Accident Policy and ensures value for money;

X. Ensure that staff benefits such as medical scheme and Group Life Assurance (GLA) are well managed to guarantee provision of good services to SCI staff members;

XI. Facilitates the provision of safe and secure working environment for the staff at the CO and field office; coordinates HR initiatives such as staff wellness activities, etc in the CO, and suggests new and innovative ways of how the initiatives should continuously be improved; investigates problems and issues and works in partnership with others to come up with solutions and transfer knowledge;

XII. Demonstrates on-going proficiency in the human resources specialty through continuous learning and provision of reliable output; maintains a “best practices” mind set and looks for opportunities to implement improvements in the area of human resources management;

XIII. Responsible for monthly downloading of timesheets from the UNIT4 Agresso effort reporting system and share with the focal point person at Save the Children US for onward submission to Abt Associates under the Systems for Better Health project;

XIV. Performs any other duties as assigned by the supervisor.


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  • Degree in Human Resource Management or relevant field with 4 years demonstrated experience in similar position;
  • Must be a paid up member of the Zambia Institute of Human Resource Management (ZIHRM);
  • Experience with any payroll software a must requirement;
  • International NGO work experience a must requirement;
  • Ability to maintain confidentiality;
  • Excellent interpersonal relationship skills;
  • Must have a mature and honest disposition;
  • Team player;
  • Sober mind;
  • Computer literate.

Child Safeguarding:

Level 3 – the responsibilities of the post may require the post holders to have regular contact with or access to children or young people. In this regard, the job holder should be in a position to work and uphold the interest of Children and uphold the organization’s Child Safeguarding policy.

How to Apply:

Please send only your application letter clearly stating the position in the subject line with a detailed CV indicating 3 traceable referees, one of whom should have been direct supervisor, through email to: The Human Resource and Administration Manager at email protected Please ensure that you mention www.zambia.jobsportal-career.com as the source of this job advertisement.


The closing date for receipt of applications is 28th May 2018 at 17 00 hours. Only short listed candidates will be contacted.

Air-Conditioning and Refrigeration Technician

Allterrain Services Group,Africa’s leading catering and facilities management service provider, is now hiring qualified,self motivated,hardworking and enthusiastic Zambian to fill the position of Air-conditioning and Refrigeration Technician.

The ideal candidate must have a diploma in air conditioning and refrigeration, excellent knowledge of the job,computer literate, a reputable work experience and be a member of EIZ.

If you meet the above criteria, email your cover letter & Curriculum Vitae to email protected . Please ensure that you mention www.zambia.jobsportal-career.com as the source of this job advertisement.

The deadline for receiving applications is 18th May,2018.

Billing Manager

Key Responsibilities

  • To manage the operations support, planning and implementation of business support including point of sales and billing systems.
  • Ensure proper configuration of products in the billing systems.
  • Derive Revenue Numbers from the Billing Systems and analyze any exceptions noted.
  • Ensure trend analysis of revenue streams and report exceptions as they arise
  • Ensure correct tariffs for all enterprise customers are loaded on the billing platforms correctly and reviewed on a monthly basis for accuracy.
  • Ensure all revenue streams are billed and accounted for correctly within the agreed reporting timelines
  • Ensure validation of credit/debit notes and ensure correction of anomalies noticed.
  • Plan and implement quality assurance for all processes surrounding the enterprise billing function.
  • Ensure reconciliation of the general ledger to the enterprise customers Ageing Analysis
  • Ensure Accurate Age Analysis for all billed Accounts Receivables
  • Review reports on key performance metrics
  • Make informed decisions from analyzed data to facilitate operational efficiency
  • Prepare month end and year end reports required for internal and external reporting
  • Contribute to the development and monitoring of internal controls for billing in collaboration with Revenue Assurance
  • Provide support for periodic internal and external audits and other statutory and regulatory requirements
  • Provide input in put to overall revenue budgeting, modeling, long range and forecasting to management
  • Prepares and present to the Senior Manager commercial finance weekly, monthly, quarterly and annual reports in agreed formats and an a timely basis.
  • Effectively manages the development of direct reports, effectively linking performance management, learning & development, talent management and the MTNZ Employee Value Proposition to achieve optimum performance.
  • Proven ability to perform strategic planning and priority setting for a billing department
  • Monitor compliance with MTNZ, MTN Group PPP’s, IFRS, IAS and ZRA regarding revenue management
  • Review of business and accounting rules for new products and services
  • Review weekly revenue forecast and identifies associated risks/ opportunities
  • Provide adequate support for revenue assurance leakage management function
  • Provide guidance for the resolution of billing disputes related to revenue enterprise customers.
  • Review of agreements, contracts in respect of Postpaid, E1, roaming and value added services

Candidate Requirements

  • Bachelor Degree in Computer Science
  • Grade twelve (12) Certificate
  • Minimum of 5 years’ experience in area of specialisation; with 2 years’ experience in supervising/managing others
  • Experience working in a medium to large organization Minimum of three (3) years in similar or equivalent position
  • Telecommunication experience essential
  • Extensive knowledge of CRM & Applications
  • Project management skills

Please ensure that you mention www.zambia.jobsportal-career.com as the source of this job advertisement.