Coordinator – Human Resource (1 Position)


Save the Children is the world’s leading independent organisation for children and has been operational in Zambia since the 1980s, providing support to children through developmental and humanitarian relief programmes delivered both directly and through local partners. Current programming focuses on child protection, child rights governance, education, health, HIV/AIDS, child poverty, nutrition and WASH.

Position : Coordinator-Human Resource (1 Position)

Duty Station : Lusaka


To work closely with the Human Resource Manager to support strategic Human Resource management, support development of related Human Resource policies, systems and structures and furnish advice. To provide Human Resource support to the Country Office while partnering with other departments to understand core business needs with regards to Human resource and be the focal point person for HR support whilst enhancing the achievement of Save the Children Zambia’s objectives.

To provide Human Resource support to the Country Office and be the point person for a HR support.


I. Coordinates recruitment, selection and placement process (Adverts, short-listing, arranging for interviews, interview selection, offers, placements by arranging for induction programs, etc.) in consultation with PMs/HODs; and supports adherence to SCI recruitment policies and procedures to ensure consistency with organization’s values. Advise employees on employment policy, benefits and compensation;

II. Interprets and supports implementation of the HR policies, systems and procedures, etc), supports handling of disciplinary cases (Investigates cases, takes corrective action for wrong behaviour, resolves disputes/grievances and complaints, etc); provides human resources business support to the managers and staff and ensures smooth running of the HR function within responsibility; assists managers, and other internal clients and users with the interpretation and practical application of HR methods, systems and policies;

III. Manages staff contracts (i.e. offer letters, transfers/relocations, contract renewals/terminations, etc) including preparations of staff contracts, and monitors contracts to ensure that end dates are reported in advance; works in collaboration with the HR and Administration Manager to ensure that employment contracts meet legal and policy requirements;

IV. Support the Develop to performance process for all staff members for the Field Offices and the Country Office;

V. Support staff training, monitors and records trainings undertaken by staff and promotes training feedback;

VI. Responsible for payroll administration by ensuring that documentations relating to all payroll input are well filed on a monthly basis, salaries, statutory obligations are prepared and processed in a timely manner;

VII. Preparation of terminal packages such as gratuities and leave days payments for leavers;

VIII. Coordinates HR /Staff wellness committee and ensures that monthly stand-up meetings are taking place and action points are being followed up; encourages staff representatives to hold consultative meetings with staff regularly;

IX. Coordinates insurance of staff medical, Group Life Assurance, Group Accident Policy and ensures value for money;

X. Ensure that staff benefits such as medical scheme and Group Life Assurance (GLA) are well managed to guarantee provision of good services to SCI staff members;

XI. Facilitates the provision of safe and secure working environment for the staff at the CO and field office; coordinates HR initiatives such as staff wellness activities, etc in the CO, and suggests new and innovative ways of how the initiatives should continuously be improved; investigates problems and issues and works in partnership with others to come up with solutions and transfer knowledge;

XII. Demonstrates on-going proficiency in the human resources specialty through continuous learning and provision of reliable output; maintains a “best practices” mind set and looks for opportunities to implement improvements in the area of human resources management;

XIII. Responsible for monthly downloading of timesheets from the UNIT4 Agresso effort reporting system and share with the focal point person at Save the Children US for onward submission to Abt Associates under the Systems for Better Health project;

XIV. Performs any other duties as assigned by the supervisor.

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Degree in Human Resource Management or relevant field with 4 years demonstrated experience in similar position;Must be a paid up member of the Zambia Institute of Human Resource Management (ZIHRM);Experience with any payroll software a must requirement;International NGO work experience a must requirement;Ability to maintain confidentiality;Excellent interpersonal relationship skills;Must have a mature and honest disposition;Team player;Sober mind;Computer literate.

Child Safeguarding:

Level 3 – the responsibilities of the post may require the post holders to have regular contact with or access to children or young people. In this regard, the job holder should be in a position to work and uphold the interest of Children and uphold the organization’s Child Safeguarding policy.

How to Apply:

Please send only your application letter clearly stating the position in the subject line with a detailed CV indicating 3 traceable referees, one of whom should have been direct supervisor, through email to: The Human Resource and Administration Manager at email ;protected Please ensure that you mention as the source of this job advertisement.


The closing date for receipt of applications is 28th May 2018 at 17 00 hours. Only short listed candidates will be contacted.

Air-Conditioning and Refrigeration Technician

Allterrain Services Group,Africa’s leading catering and facilities management service provider, is now hiring qualified,self motivated,hardworking and enthusiastic Zambian to fill the position of Air-conditioning and Refrigeration Technician.

The ideal candidate must have a diploma in air conditioning and refrigeration, excellent knowledge of the job,computer literate, a reputable work experience and be a member of EIZ.

If you meet the above criteria, email your cover letter & Curriculum Vitae to email ;protected . Please ensure that you mention as the source of this job advertisement.

The deadline for receiving applications is 18th May,2018.

Billing Manager

Key Responsibilities

To manage the operations support, planning and implementation of business support including point of sales and billing systems.Ensure proper configuration of products in the billing systems.Derive Revenue Numbers from the Billing Systems and analyze any exceptions noted.Ensure trend analysis of revenue streams and report exceptions as they ariseEnsure correct tariffs for all enterprise customers are loaded on the billing platforms correctly and reviewed on a monthly basis for accuracy.Ensure all revenue streams are billed and accounted for correctly within the agreed reporting timelinesEnsure validation of credit/debit notes and ensure correction of anomalies noticed.Plan and implement quality assurance for all processes surrounding the enterprise billing function.Ensure reconciliation of the general ledger to the enterprise customers Ageing AnalysisEnsure Accurate Age Analysis for all billed Accounts ReceivablesReview reports on key performance metricsMake informed decisions from analyzed data to facilitate operational efficiencyPrepare month end and year end reports required for internal and external reportingContribute to the development and monitoring of internal controls for billing in collaboration with Revenue AssuranceProvide support for periodic internal and external audits and other statutory and regulatory requirementsProvide input in put to overall revenue budgeting, modeling, long range and forecasting to managementPrepares and present to the Senior Manager commercial finance weekly, monthly, quarterly and annual reports in agreed formats and an a timely basis.Effectively manages the development of direct reports, effectively linking performance management, learning & development, talent management and the MTNZ Employee Value Proposition to achieve optimum performance.Proven ability to perform strategic planning and priority setting for a billing departmentMonitor compliance with MTNZ, MTN Group PPP’s, IFRS, IAS and ZRA regarding revenue managementReview of business and accounting rules for new products and servicesReview weekly revenue forecast and identifies associated risks/ opportunitiesProvide adequate support for revenue assurance leakage management functionProvide guidance for the resolution of billing disputes related to revenue enterprise customers.Review of agreements, contracts in respect of Postpaid, E1, roaming and value added services

Candidate Requirements

Bachelor Degree in Computer ScienceGrade twelve (12) CertificateMinimum of 5 years’ experience in area of specialisation; with 2 years’ experience in supervising/managing othersExperience working in a medium to large organization Minimum of three (3) years in similar or equivalent positionTelecommunication experience essentialExtensive knowledge of CRM & ApplicationsProject management skills

Please ensure that you mention as the source of this job advertisement.

Mechanical Fitters/Elecricians


Zambeef Products PLC a fast growing Zambian Agribusiness Company invites applications from energetic and suitably qualified Zambian citizens to join the Business as :


for the Milk Plant situated at HUNTLEY FARM in Chisamba.

Duties and Responsibilities

The main duties and responsibilities of the role shall be but not limited to:

Carry out routine maintenance of Mechanical and Electrical plant and equipment;Carry out scheduled preventive maintenance of plant and equipment to avoid downtimes;Diagnose reported faults and make repairs to ensure plant and equipment availability;Maintain a record of all repair works performed;Initiate required spares orders for Head of Department’s approval;Any other task that might be requested by the superior.


Full Grade 12 School certificate with credit in English, Maths and ScienceTechnician/Craft Certificate in relevant fieldExperience in Bottle and Sachet Fillers will be an advantage;1 -2 years hands on work experience in a dairy processing companyShould be honest and mature.

Interested candidates meeting the above criteria should urgently submit hand written letters attaching photocopies of certificates by Friday 11th May, 2018 to:

The Group Head – Human Resources
Zambeef Products PLC
Plot 4970, Manda Road,
Industrial Area,
P/Bag 17, Woodlands

N.B. Only shortlisted candidates will be contacted.

Manager Billing and Customer Care

Job Title: Manager Billing and Customer Care


Lead the application support team to provide application support and incident resolution for a portfolio of applicationsIdentification of the new value-added Services on the world market and putting up proposals for their implementation if applicable and are in line with MTN Zambia and MTN Group goals in conjunction with the marketing department.Maintaining excellent quality of service and ensuring all time availability of the Billing/ VAS, Charging and other Customer facing servicesManage and provide direction for the application team in support of the business operationEnsure that applications meet business requirements and systems goals; fulfil end user requirements and identify and resolve system issuesIdentify staff training and development needs and implements necessary actionsAnalyze documentation and technical specifications of any new applications under deployment or consideration to determine its intended functionality

Candidate Requirements

BSc Degree in IT/Software Engineering4 years’ experience in a VAS environment/ info management2 years’ experience in managing within and IT environment with at least 1 in Applications5 years in telecoms IT experience

Applications including CV should be e-mailed to email ;protected

Please indicate the job title in the subject of you e-mail and use your full name and the job title you are applying for as the filename of your application. Application should consist of your letter and CV only, in a single document. Hand delivered or posted applications will not be accepted and closing date for accepting an application is 08/05/18.

Note that only shortlisted candidates will be contacted.

Task Team Leader

ETG Farmers Foundation, is non-profit developmental foundation associated with the Export Trading Group to build progressively on the groups smallholder developmental experiences, models and lessons focusing on the holistic economic, social and environmental needs of enterprises that are central to sustainable rural communities. EFF will be implementing the Cashew Infrastructure Development Project (CIDP) in collaboration with the Ministry of Agriculture across ten districts in the Western province with the aim to employ a comprehensive model that stresses shared values, achievement of common goals, and mutual accountability. The key objective of the CIDP project is to build a sustainable cashew value chain by establishing required infrastructure; focusing on rehabilitations of cashew plantation, cashew nursery development and new cashew plantations thus being a catalyst for cashew production with an ensured market linkage. The development goal is to contribute to the country’s economic growth and food security while the specific objective is to contribute to poverty reduction, improved household incomes through improved cashew production and processing.

Job Purpose

Reporting to the EFF Project Manager and cordinating with CIDP team, the District Task Team Leader will be responsible for leading farmer engagement in cashew nursery establishment ,plantation establishment and management of existing cashew plantations in their respective districts as well as maintaining collaboration with Government Line Ministries,Ministry of Agriculture Extension staff ,NGOs,CBOs and the traditional authorities.

Key Responsibilities

  1. Working with Multi-stakeholder environment
  2. Ministry of Agriculture extension staff
  3. CIDP project team
  4. EFF head office
  5. Traditional authorities
  6. Farmer groups
  7. Any other relevant stakeholder
  8. Coordinate the community engagement with the technical team – ie. Training/Assessments in cashew agronomy
  9. Community mobilization/sensitization
  10. Maintain a constant rapport with the Chief
  11. Takeover and improve cashew growth database
  12. Access and select community leaders
  13. Formation of farmer groups and Cooperative structure strengthening and building new ones
  14. Community technician capacity building
  15. Logistics and coordination of field management activities
  16. Project related operational and record keeping
  17. Keeps records as required by quality assurance or any relevant government legislation
  18. Comply with Health and Safety and Environmental policies

Key Qualifications

  1. Diploma level certificate preferably in agriculture/ agribusiness and social work or related qualification.
  2. Agricultural background.
  3. English Verbal and written communication skills as well as basic Lozi is a plus
  4. Effectiive leadership skills
  5. Excellent communication skills and the ability to build effective working relantionships both internally and externally
  6. Ability to work co-operatively with others an independently at times without supervision
  7. IT literate with experience of using Microsoft office/excel and mobile applications
  8. A flexible approach to working hours
  9. Drivers license an added advantage

For further background information on our foundation follow the below links;

Interested and suitably qualified applicants should email an application to email ;protected not later than 3rd May 2018. Please ensure that you mention as the source of this job advertisement.

Machinist x5

Bafokeng Hydraulics a Chingola based Hydraulics firm seeks to employ the following;

Job Description: Machinist

Positions: 05

Experience: 5 years

Hands on Skill:

Lathe machinesLight Duty Precision Turning

Qualifications Required:

Academic Grade 12College or Tertiary accreditation a must

Please send applications/Curriculum Vitae (CV’s) to:

The Group Human Resource Manager
P.O Box 10871

Email: email ;protected

Please ensure that you mention as the source of this job advertisement.

Closing date: 30th April, 2018

Event Solutions Internship Programme x11

We are seeking top talent to join our business in our pursuit of serving our clients. We need persons with can-do attitude and good work ethic to join our business on full-time internship that will evolve into full-time employment with good performance. The group will be recruiting:


The Sales Intern will:

Make sales callsResearch upcoming eventsMonitor and report competitors’ marketing strategies and sales activitiesAccomplish sales and organization mission by completing related results as neededVisit potential customers for new businessGather market and customer informationProvide feedback on current future trendsRecording sales and order information and sending copies to the sales officeReview own sales performance, against targets as you gain experience


The Graphic Design Intern will:

Work with a wide range of media and use graphic design softwareThink creatively and develop new design concepts, graphics and layoutsPrepare rough drafts and present your ideasWork with clients to present their design ideasAmend final designs to clients’ comments and approvalWork as part of a team with copywriters, designers, stylists, executives, etc.


The Data Analysis Intern will:

Transferring data from paper formats into computer files or database systemsTyping data provided directly from event registration sheetsCreating spreadsheets with large numbers of figures without mistakesInterpreting dataAnalyzing results using statistical techniquesAcquire data from primary or secondary data sources and maintain databases

Interested candidates must submit a cover letter addressed to the Administrative Assistant clearly stating the specific internship for which they are applying and a Curriculum Vitae. All applications should be accompanied by certified copies of documentary evidence as to the candidate’s:

Identification cardAcademic and professional qualifications as appropriate for GraduatesReference letter from the University or Tertiary Institution for student applicants

Applicants must be;

Be between the ages of 20 and 35 years of age;Be enrolled in a University, or equivalent tertiary institution, or be a University graduate in a relevant discipline

The closing dates for applications is 25th April 2018, all applications to be sent to email ;protected with the subject ‘’ES internship Programme”. Applications can also be brought to Event Solutions  Limited at no. 33 on Omelo Mumba Road, Rhodes park. Please ensure that you mention as the source of this job advertisement.

Project Implementation Specialist IT Infrastructure

Access Microfinance Holding AG („AccessHolding“) was established in 2006 by a group of international shareholders from the public and private sector. Our partners include among others the European Investment Bank (EIB), the International Finance Corporation (IFC), and KfW Development Bank. The business purpose of AccessHolding is to build up and control a network of commercial banks in developing and transition countries (the “AccessGroup”) with a target group focus on micro, small and medium-sized enterprises (MSMEs). The AccessGroup currently comprises ten financial institutions located in Sub-Saharan Africa, Central Asia, the Caucasus, and South America and employs close to 7.000 staff serving more than 400.000 clients. The head office of AccessHolding, the parent company of the Group, is located in Berlin, Germany.

We are currently seeking to strengthen our Global IT Operations activities in Sub-Saharan Africa with the following;

Tasks and Responsibilities

Starting in our network institution in Zambia, you will be responsible for infrastructure project implementation activities based on infrastructure designs and plans in several of our Sub-Saharan network banks. By working alongside the IT Infrastructure Project Manager, you will ensure the appropriate implementation of project deliverables. Therefore, you are taking care on-site of the external IT infrastructure provider, local IT team, software solution vendors and service providers.

Further tasks include:

Coordinate and oversee all aspects of infrastructure project delivery on-site;Ensure infrastructure deployment activities and outcomes are on-track and deliver status reports to project stakeholders on time, scope and budget;Ensure infrastructure builds are secured and hardened on all OSI layers;Guarantee proper handovers from project to operations organization.

Minimum Requirements

University degree in Information Technology or similar fields;Relevant Microsoft or other vendor certifications are an advantage;High quality technical writing skills and experience of documenting IT infrastructure;Knowledge of Project Management best practices and work experience in the following fields:Implementation of virtualized server infrastructures with centralized storage and DC networking;Implementation of Windows Server technologies (HyperV, MS AD, LDAP, GPO, WAP, MS Licensing);Data Network implementation including LAN/WAN concepts, data transmission, routing, protocol stack, DNS, DHCP, load balancing, firewalls, web application proxies, load-balancing;Implementation of storage technologies (SAN, NAS, FE, RAID), including backup and data replication technologies;Coordination of IT infrastructure delivery vendors and internal teams;Knowledge of overall IT Security, Data and Networks security;Experience with escalation mechanisms and effective resolution;Understanding of MS SQL and software release and deployment management would be beneficial;IT Audit experience is an asset;Outstanding negotiation skills (contracting and management of local ICT vendors and providers);Flexible, self-driven, goal-oriented and pragmatic work style;Working experience in African countries;Very good spoken and written English, further foreign language skills are an asset;

Willingness to work in Sub-Saharan banks (Zambia, Liberia, Tanzania, Rwanda) and relocate as needed.

How to apply

If you are interested in taking on this challenge and would like to join our team, please apply online submitting a CV plus Motivation Letter to email ;protected Please ensure that you mention as the source of this job advertisement.

Call for Expression of Interest – To Develop a Strategic Plan for the SaveNet

1. Background

SaveNet Zambia herein referred to as the “Network”, is a network of organizations and individuals that seeks to work with development agencies, private sector organizations and government to promote financial inclusion among Zambian communities at the grassroots through Community – based Financial Institutions (CBFIs) popularly known as Savings Groups.

SaveNet intends to achieve this through creation and nurturing of network structures at local, regional and National levels that would enable sharing and dissemination of information emanating from the different players promoting CBFIs. SaveNet’s mandate is to “ promote financial inclusion in Zambia working with Savings Group Facilitating Agencies through scaling up of innovation and best practices that arise out of promoter intervention to benefit the poor rural.”
SaveNet is expected to prepare a Five year strategic plan 2019-2023 which sets the long term direction for the implementation of its mandate.

2. Objectives

The overall objective of this consultancy is to develop a Five year Strategic Plan to ensure that SaveNet fulfils its mandate.

3. Scope of Work

The scope of work for the Consultant will include but not be limited to:

Review the vision and mission based on SaveNet mandate;Review detail implementation plan and other project documents including project reports, minutes of network meeting, etc.;Undertake stakeholder/donor mapping interested and engaged in financial inclusion and analysis;Scan of member’s engagement and capacity (gender aspects, other micro finance aspects, training, etc.Undertake progress review of SaveNet operations to date;Through a consultative process and application of an appropriate tool of analysis, identify focus areas of interventions and develop strategic objectives and key result areas for the same;Review the institutional capacity, organizational set-up (structure), financial and administrative systems of SaveNet against its mandate and the identified strategic objectives and key result areas; and make recommendations with a proposed action plan and budget;Propose a strategy for achieving the strategic objectives and key results;Propose roles and responsibilities of members to roll-out the strategic plan based on members capacity assessment;Develop a Results and Resources Framework for the plan period;Develop a SaveNet Resource mobilization and Sustainability plan;Hold stakeholder meeting(s) to validate the draft Strategic Plan;Finalize Strategic plan and submit to SaveNet management.

4. Deliverables

Submission of proposed structure of the planning document and/or how the consultant will undertake the development of the Strategic plan.A five-year strategic plan including a results and resources framework.Report on the process including stakeholder consultations and workshops.

5. Time Span

This assignment is expected to be carried out for a period of 20 person-days between the months of April and May, 2018.

6. Institutional Arrangements

The Consultant will work directly with the National Coordinator and reference will be made to SaveNet Interim Board where possible. SaveNet will provide relevant background documents necessary for the assignment including, the Constitution, SaveNet quarterly reports, the M&E framework and the government policies and strategies that are in line with the mandate of SaveNet. The SaveNet shall be responsible for the coordination of meetings and other activities under the Consultancy.

7. Expertise

a) Academic Qualifications

At least a master’s degree in a relevant field in the area of economic planning, public policy, development studies and business and/or financial management.

b) Experience

At least five years professional practical experience in strategic planning including financial planning, budgeting and managementStrong planning workshop/meeting facilitation and documentation skillPrior working experience on promoting financial literacy issues is an added advantageDemonstrated experience in working with NGOs, Networks, government partners and other stakeholders in public sector development programs especially in the area of capacity development, micro-finance, financial inclusion,Have good knowledge on gender equality and gender integration in the planning and programming processHave good knowledge on government policies and practice on rural development.

c) Skills and Competencies:

Ability to work with minimal supervision;High level written and oral communications skills in English;High level of report and planning document writing skillsMust be result-oriented, a team player, exhibiting high levels of enthusiasm, tact, diplomacy and integrity;Demonstrate excellent interpersonal and professional skills in interacting with government and development partners;Skills in facilitation of stakeholder engagements/workshops;Evidence of having undertaken similar assignments;Experience in research, policy development, management and programming-related work.

8. Application process.

Interested and qualified candidates should submit their applications which should include the following:

1. Detailed Curriculum Vitae
2. Proposed methodology and budget

Please quote “SaveNet -Strategic Plan” on the subject line.

Applications should be emailed to : email ;protected

Please ensure that you mention as the source of this job advertisement.

Closing date : Tuesday , 24th April, 2018 at 2:00pm Zambian local time.