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Corporate Sales Coordinator Job at cGrate Zambia


cGrate Zambia

Position Overview

The Corporate Sales Coordinator (CSC) is responsible for customer acquisition, retention and customer support of corporate customers.

Job Responsibilities

  • Head the head-office region
  • Manage the Online, Web-Services and WhatsApp channels
  • Recruit and manage key accounts for all product lines
  • Drive bulk payments
  • Formulate sales strategies for the corporate space
  • Guide exco on corporate sales strategies and align sales to company goals
  • Recruitment of corporate customers for all business lines i.e.
    • Cash Deposits
    • Cash Withdrawals
    • Merchant Payments
    • Online payments
    • Bulk Payments
  • Recruitment and management of any sales representative within corporate sales
  • Performance reporting of region
  • Ensuring customers within region receive the necessary support within the company approved guidelines
  • As well as above, any other duties given by management

Accountability and Performance Measures

  • Accountable for achievement of revenue targets for the following business lines:
    • Airtime and Bill Payments
    • Cash Deposits and Cash Withdrawals
    • Merchant and Online Payments
    • Bulk Payments
  • Accountable for performance of the sales representatives within the corporate sales team
  • Accountable for acceptable service levels
    Organizational Alignment
  • Reports directly to the Managing Director
  • Will manage directly the sales team for appointed region

Qualifications

  • Minimum 3-year degree in any field
  • Four years post qualification experience in a management position
  • Four years post qualification sales experience in an FMCG environment
  • Minimum 2 years’ experience in digital financial services
  • Experience in leading a team of 5 or more people

Personality Qualities

  • Strong leadership skills
  • GO getter, self-driven
  • Patient, exudes Humility
  • Clean criminal and employment record
  • High Integrity morals

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Regional Business Manager (2) at cGrate Zambia