Clearing Clerk x2 CEVA Logistics Zambia Limited

Position Title: Clearing Clerk
Position Type: Permanent Contract
Location: Lusaka and Kitwe

Main Purpose:

CEVA Logistics Zambia Limited is seeking a reliable, independent individual to assist with ensuring that all shipments meet the applicable legal standards. He/she will be responsible for the day-to-day operations, linked to customs clearing.

Responsibilities and Duties:

• Liaising with Customers as required;
• To arrange for payment of taxes and duties
• Processing customs documentation and cargo control documents
• Carrying out other related administrative work, including handling of customers queries, sorting documents, filling and other daily tasks
• Inputting, as necessary, any job-related data into the computer system ensuring accuracy of information
• To maintain your understanding and keep up-to-date with changes as they occur, to be able to advise customers on import and export restrictions, tariff systems, insurance requirements and all other customs related matters.
• Works with a team and reports to the Manager with frequent updates via phone call, email or whatsapp
• Maintains positive relationships with customs officials
• Ensuring a high level of customer service and quality throughout
• Liaises with officials to ensure the efficient clearance of goods
• Assisting the Customs Documentation in the daily operational activities
• Any other duties assigned by Management

Minimum Qualifications:

• Grade 12 and/or advanced Certificate in Customs Clearing and Freight Forwarding;
• Ability to operate computer programs such as Windows and Asycuda Report
• A minimum three (3) years’ experience in Customs Clearing and Freight Forwarding
• Self- motivated and able to organize his/her work effectively and maintain records
• Experience in strong problem-solving skills;
• Knowledge on customs brokerage services
• Knowledge of shipping and Logistics
• Planning and organisational skills
• Customer care skills
• Excellent oral and written communication skills
• Ability to adapt to change
• Ability to work independently and within a team
• Ability to work successfully in fast- paced, deadline-driven situations