- Company: FNB
- Location: Zambia
- State: Lusaka
- Job type: Full-Time
- Job category: IT/Telecom Jobs in Zambia
Senior Manager Information Technology C – IRC196019
at Zambia, Lusaka, Zambia in FNB Zambia Information Technology
Ends 23 Mar 2021
Computer operations infrastructure server desktop database management of Integrated system staff management architecture strategy
experience and qualifications
- Bachelors in Information Systems or Computer Science PC Engineer A+ Core or SW Service Technician A+ Certified Engineer.
- 2 Years experience in a marketing environment.
- 5 years plus related Technical work experience
- Documentation and Report writing
- Influence, encourage and manage the cost-effective use of systems and facilities.
- Maintain a high level of customer service satisfaction.
- Ensure the effective management of all our resources (including Personnel, Infrastructure and Finance)
- Minimize risk accordingly
- Manage the SLA
- Operationally manage, monitor, alert and escalate for a number of diverse platforms which include Mainframes, Mid-range, Personal Computers, Networks, Helpdesk and Enterprise Management. Production Support and Automation, their respective support teams (Technical and Development) while in ‘Incident/Problem Management’ mode.
Closing Date : 23rd March, 2021.