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IT Officer Oak University

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IT Officer is primarily responsible for the smooth running of computer and other systems at the University Campus, ensuring users are properly supported in a timely manner, responding within agreed time limits to call-outs;


  • installing and configuring computer hardware operating systems and applications;
  • monitoring and maintaining computer systems and networks;
  • talking staff through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues;
  • troubleshooting system and network problems and diagnosing and solving hardware or software faults;
  • replacing computer hardware parts as required;
  • providing support, including procedural documentation and relevant reports;
  • following diagrams and written instructions to repair a fault or set up a system;
  • supporting the roll-out of new software/applications;
  • supporting the use of School management systems
  • setting up new users’ accounts and profiles and dealing with password issues;
  • Conducting electrical safety checks on computer equipment.
  • Website and email account maintenance for staff


  • Minimum diploma in IT or the equivalent qualification; any of the Microsoft certification (MCSE, MCSA, MCDA; CCNA); ITIL certification.
  • Minimum 2 years in similar position


  • Able to work with minimum supervision,
  • technically sound, understanding of the school information systems landscape;

To apply for this job email your details to

Closing Date : 15th April, 2021.

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