- Company: Jihai Central Sports Company Limited
- Location: Zambia
- State: Lusaka
- Job type: Full-Time
- Job category: Administrative/Secretarial Jobs in Zambia
We are seeking a professional and customer-focused Hotel Manager to oversee our hotel operations. In this position, you will direct the day-to-day operations and activities of the hotel. To excel in this role, you must be approachable and detailed-oriented with proven hospitality or management work experience. Our ideal candidate will also demonstrate excellent communication and interpersonal skills.
- Oversee personnel including receptionist and other employees.
- Monitor employee performance and conduct regular evaluations to help improve customer service.
- Welcome and register guests once they arrive.
- Making sure that the physical environment of the hotel is maintained at all times.
- Resolve issues regarding hotel services, amenities, and policies.
- Organize activities and assign responsibilities to employees to ensure productivity.
- Create and apply a marketing strategy to promote the hotel’s services and amenities.
- Evaluate hotel performance and ensure compliance with health and safety rules.
NB: Management will assign other duties when need arises.
- Bachelor’s degree in Hospitality, Hotel management or relevant field.
- Between the age of 29-36
- A minimum of 3 years’ experience in hotel management or similar role.
- Strong understanding of hotel management best practices and data entry software.
- Outstanding interpersonal communication and customer service skills.
- Able to work in Multi cultural setting
- Exceptional leadership abilities with great attention to detail.
All applications should be sent to Email; firstname.lastname@example.org or physically dropped at the JCS FOODTOWN guardroom at the main gate.
Closing Date : 24th April, 2021.