- Company: Jihai Central Sports Company Limited
- Location: Zambia
- State: Lusaka
- Job type: Full-Time
- Job category: Customer Service Jobs in Zambia
We are looking for a well-groomed, friendly Hotel Front Desk to be responsible for welcoming guests. You should have a pleasant and professional disposition with guests.
- Checking guests in and out.
- Receiving and managing reservations made online and telepathically.
- Verifying guests’ payment methods during check-in.
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Provide information about our hotel, available rooms, rates and amenities.
- Assigning rooms to guests and informing them of any specials offered by the hotel.
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully furnished to accommodate guests’ needs.
- Maintain updated records of bookings and payments
NB: Management will assign other duties when need arises.
- Diploma in Hospitality or relevant field.
- Between the age of 25-33
- Previous hospitality experience would be advantageous.
- Strong written and verbal communication skills.
- Well-presented and professional appearance.
- Competency with Microsoft Office.
- Excellent communication and organizational skills
- Degree in hotel management is a plus
- Excellent customer service skills.
All applications should be sent to Email; firstname.lastname@example.org or physically dropped at the JCS FOODTOWN guardroom at the main gate.
Closing Date : 24th April, 2021.