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Liquor Manager Jumbo Wholesale Zambia Limited

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Jumbo Wholesale is a low cost, no frills wholesale business providing General Merchandise, Cosmetics & Food products in bulk to a range of independent traders & commercial users in Southern Africa.

Jumbo – The Giant of Africa offers you a wider range, great deals, improved services and a better shopping experience.

We believe in cultivating relationships, team work, excellent customer service, simplicity, innovation and keeping our promises.

We seek to fill the role of Liquor Manager.

Job specifications/responsibilities will include the following:

  • Effectively manage liquor sales and margin mix
  • Manage the liquor store budget
  • Manage cash flow and working capital in the liquor store
  • Manage customer credit and debtors
  • Manage and facilitate the in- store buying process including but not limited to developing and executing the stores pricing strategyNegotiate liquor prices with suppliers and attain the best prices
  • Ensure profitable closure of deals or goods sold and increase sales as per targets
  • Regularly conduct a competitive tracking analysis to ensure competitiveness
  • Implement and maintain systems to ensure that Finance Administration is efficiently implemented in the store in line with applicable policies and procedures
  • Monitor and ensure that all relevant data is correct and sent to relevant stakeholders timeously
  • Effective support of Central Services Finance team on ad hoc basis
  • Efficient and accurate record keeping of related documentation
  • Effectively manage category of top customers through analysis i.e. growth vs trends, inflation and GMROM
  • Develop and execute a clear category strategy, contribution and margins
  • Ensure up to date liquor licenses and that related legislative requirements are met
  • Plan and implement business goals in the liquor store effectively according to set timelines
  • Plan, execute and monitor liquor store targets against set targets for the financial year
  • Ensure adequate staffing according to company recruitment policy and procedure and ideal store structures
  • Ensure that housekeeping standards are at the required standard as per company policy and procedures and or directive from Line Manager
  • Ensure that merchandising and category management are of the required standard
  • Effectively manage shrinkage and stock levels in the store according to company processes and procedures as well as due attention to the safety standards incl. weekly/monthly stock counts
  • Execute and monitor store promotions
  • Gain and apply knowledge of relevant Store System to ensure accurate information on the system is maintained
  • Build and maintain effective relationships with Central Service staff , suppliers and customers to ensure sustainability in the business
  • Build and maintain good consultative relationships with head office Finance team so as to facilitate effective upwards and downwards communication
  • Regularly conduct a customer analysis to maintain and grow customer base this includes obtaining good knowledge of customer’s store, size, location, range, ‘catchment areas’ etc.
  • Build lasting relationships with customers and understand their needs
  • Effectively service Banner memberships
  • Ensure that staff is performance managed, appraised and developed
  • Monitor staff attendance to ensure optimum productivity
  • Minimise shrinkage and breakages
  • Ensure that team members know, understand and adhere to company rules and procedures.
  • Ensure liquor team/ staff are trained and developed.


  • Relevant tertiary education in related field.
  • 3 – 5 years experience in a FMCG environment in a related managerial role.
  • Must possess sound knowledge of site environments and workflow requirements
  • Must possess intermediate to advanced Microsoft Office skills

Role Specific Qualities

  • Must have excellent customer service skills.
  • Must have excellent communication skills.
  • Must pay attention to detail and work well under pressure.
  • Must have the ability to build and maintain effective relationships with internal stakeholders, suppliers and customers to ensure sustainability in the business
  • Must have the ability to build and maintain good consultative relationships with various departments and teams so as to facilitate effective upwards and downwards communication.
  • Must have the ability to promote harmony and teamwork
  • Must have the ability to promote sharing of knowledge through informal and formal channels
  • Must apply knowledge of the organizational systems, structures, policies and procedures to achieve strategic objectives
  • Must have the ability to follow through on ensuring that personal quality and productivity standards are consistently and accurately maintained.
  • Must be able to respond openly to feedback.
  • Plan and priorities, demonstrating abilities to manage competing demands.
  • Must promote integrity and honesty.
  • Must be willing to go the extra mile.

Application Specifications;

  1. Application inclusive of all relevant documentation (Cover Letter, CV/Resume`, Qualifications and ID/NRC) should comprise one document, titled with the applicants name and position applied for eg Mwenda Namulo – Liquor General Assistant.
  2. Minimum of three (3) traceable references listed in CV or Resume` documents must be applicants direct supervisor or equivalent.

To apply for this job email your details to

Closing Date : 11th June, 2021.

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