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Messenger Office of the Public Protector

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The Office of the Public Protector


The Office of the Public Protector is an independent oversight institution operationalized by the Public Protector Act No. 15 of 2016. The Office is headed by the Public Protector who is a Constitutional Office holder as provided for under Article 243 of the Constitution of Zambia. The institution is entrusted with the mandate to promote and safeguard the interests and the rights of an individual in his or her quest to receive a “public service” that is just and fair. The Office also serves to promote practices of good governance within public institutions in the delivery of public services to the general public.

The Office invites applications from suitably qualified candidates for the following positions:

Messenger – 1

Salary Scale: C


To undertake delivery and collection of mail and other legal documents in order to enhance accessibility and flow of information.


The key responsibilities for this role include but not limited to the following:

  • Collects and delivers mail, and other communications to and from the internal and external offices
  • Delivers and picks up mail from various offices on the premises at regular intervals. Keeps records as required;
  • Dispatch outgoing mails to relevant institutions
  • Support the team by providing administrative and clerical support as requested, including in preparing, copying, collating, binding, filing, distributing documents, mail, and notifications as instructed;

Qualifications required:

  • Full Form V / Grade Twelve Certificate
  • Competence in driving motor vehicles or motor bikes is an added advantage

Competencies and skills required:

  • Good communication skills and excellent etiquette
  • Able to write reports
  • Experienced in using all different types of office equipment such as laser printers and fax machines, photocopiers, tablets, computers, postage meters and paper-shredding machines.
  • Ability to multitask and to provide services to the office.


  • Highest standards of ethics and integrity
  • Excellent team player
  • Self-driven
  • Flexible


  • The Office of the Public Protector is an equal opportunity employer, it does not discriminate based on the basis of age, gender, colour, tribe, disability, or religion.
  • Those who have already applied for the above positions need not reapply as they will be considered together with the new applicants.
  • Only shortlisted candidates will be contacted.
  • All successful candidates will have to undergo security clearance, vetting and competence assessment

Interested persons should send their application together with certified copies of Academic and Professional Certificates; detailed Curriculum Vitae with traceable references and copy of the NRC not later than Friday 18th June 2021.

Please be advised that the Office of the Public Protector will never ask for any fee or favours during any stage of the recruitment process.The Chief Administrator

Office of the Public Protector

(Former NAPSA complex in Ibex Hill)

Off Lake Road, Plot No. Kabul/100/120

P.O. Box 50494

Ibex Hill, Lusaka

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