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Bank Reconsiliation Officers x10 Emperor Palace Entertainment Limited

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The successful candidate will be required to:

Investigate all transactions in order to prevent fraud

  • Provide documentation for the purpose of supporting all financial transactions
  • Prepare monthly bank reconciliation reports regarding all cash deposits to the bank(s)
  • Perform the reconciliation and verification of accounts regarding cash at hand and cash at bank
  • Reconcile and process transactions that are complex in nature
  • Maintain required files, reports, and data
  • Reconcile and rectify all ledger accounts belonging to customers
  • Reconcile accounts that fall into receivable records with the sales invoices
  • Maintain constant contacts with the company’s customers
  • Follows up all transactions continuously and provide updates to the management
  • Adhere to corporate standards and procedures in all reconciliation activities
  • Improve personal skill set regarding software proficiency, financial analysis and data processing
  • File all prepared accounts in a well-organized manner
  • Track all inventories regularly and report to the management with the inventory records
  • Reconcile discrepancies in different accounts
  • Answer customers or client’s questions regarding any financial issues

The candidate must have,

  • Proven customer support experience.
  • Familiarity with CRM systems and practices.
  • Customer orientation and ability to adapt/respond to different types of characters.
  • Excellent communication and presentation skills.
  • Ability to multi-task, priorities, and manage time effectively.
  • Effectively manage large amounts of incoming email/chat/calls.
  • Identify and assess customer’s need to achieve satisfaction.
  • Build sustainable relationships of trust through open and interactive communication
  • Good telephone manner, including clear speech, the ability to understand people with speech impediments and unusual accents, and excellent manners.
  • Willing to work during night shifts and public holidays


  • Must have betting experience and knowledge
  • Good with numbers (Credit or Better in Mathematics)
  • Must be able to speak English fluently. (Ability to speak Hindi is an added advantage)
  • Patience
  • Problem solving skills
  • Friendly
  • Teamwork
  • Pays attention to detail
  • Time Management
  • Attentiveness
  • Punctual


Benefits we provide:

  • Free Lunch & snacks facility
  • Internal and External Learning and Training Opportunity
  • Overtime paid for extra hours work done
  • Transportation Facility for shift basis job
  • Periodic team building activities
  • Employee engagement program
  • Friendly environment
  • Performance related bonus


  • Bachelor Degree in Banking, Finance and Accounting Field.
  • Full Grade 12 Certificate with Credit or Better in Mathematics.
  • Excellent communication and interpersonal skills
  • Should possess logical approach to problem solving

Only serious and Qualified candidates should apply enclosing their Resume, Grade 12 results and cover letter to

Closing Date : 31st October, 2021.

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