IT Infrastructure Specialist Barrick

IT Infrastructure Specialist (Short Term)

Lumwana Mine, Solwezi, Zambia.

Reporting to: IT Infrastructure Coordinator

Lumwana Mining Company Limited (LMC), a copper mining company owned by Barrick Gold Corporation is situated in the North Western region of Zambia, some 300 km west of the Zambian Copperbelt and 95 km south west of the provincial capital of Solwezi. The mine is a multi-pit, multi staged operation mining approximately 100MT of ore and waste per annum and producing copper concentrates containing an average of 120,000 tonnes of copper metal per year over a twenty (20) year mine life, making Lumwana the largest single open cut copper mine in Africa. The Company is now looking for an experienced and qualified individual to be considered for the position of IT Infrastructure Specialist.

Role Summary

Reporting to the IT Infrastructure Coordinator, your duties will include but not limited to the following;

Responsibilities

Analysing the Systems Performance and developing Standards, Procedures and Policies as needed
Support the service delivery team to ensure that user issues are resolved in a timely manner.
Offer 1st and 2nd level Technical Support to end users.
Management of Service Desk and Service Level Agreements (SLAs)
Desktop, Laptop, Tablets and Mobile phone Standard set up, roll out, support and servicing
IT Asset Management and IT equipment storage
Support Business Information Systems
Managing all end user needs e.g. equipment problems and other IT related issues.
Work in collaboration with Back Office to offer Server Infrastructure Support and Management
Work in collaboration with Enterprise Systems to offer Application Support and IT Audits
Work in collaboration with Communications team to offer Network Support
Manage, Maintain and Proactively ensure backup Power and Ventilation for IT Data Centres
Overseeing of the System Infrastructure and assist with the planning and ordering of all hardware as and when needed.

Experience & Qualifications

Full Grade 12 School Certificate
Diploma/ Bachelors Degree in Computer Science, Information Technology, Information Systems or equivalent qualification.
Minimum experience (5 years) in the IT sector.
MS Windows Server/ Desktop Operating systems installations, EMC Storage and backup systems, Network installations, Server Hardware troubleshooting and configurations.
Experience in maintaining Microsoft Back Office Products.
Zambian Nationals who meet requirements for this position and are resident in Zambia are strongly encouraged to apply

If you meet the requirements, submit your online application by clicking ‘APPLY NOW’.

Applicants may be subjected to any of the following: a Security and / or Police Clearance Check; a Competence Assessment, Qualifications, Credit and Reference Checks.