Receptionist Right to Care

Job description

Minimum required qualifications and experience:

diploma in secretarial or administration.

previous experience as a receptionist

previous experience in ngo sector

2 years’ work experience

hands on experience handling office equipment e.G. Printer, binder etc.

proficiency in microsoft office applications

strong written and verbal communication skills

professional attitude and appearance

Technical and behavioural competencies

confidence & self control.

ethics and integrity

initiative

planning and organizing

professionalism

confidentiality

customer service

Key performance areas

Reception

• greet and welcome visitors as soon as they arrive at the office.

• direct visitors to the appropriate person and office

Office acecess and security

• maintain office security by following safety procedures

• controlling access via the reception desk I.E. Ensure visitors register and screening registers are completed and issue visitors’ badge

• open the office for cleaning and ensure it is locked after work hours.

House keeping

• ensure reception area is tidy and presentable with all necessary stationery and material (e.G. Pens, forms and brochures)

• support the administrative assistant in supervising office cleaning

Communication

• answer, screen and forward incoming calls

• receive, sort, record and distribute mail/deliveries

Clerical and administrative duties

• order front office supplies and keep inventory of stock

• perform other clerical duties such as scanning, photocopying, binding, etc

• maintain a proper filing system for the operations unit

• report and facilitate maintenance needs for front office

Meeting coordination

• review booking requests meeting rooms to ensure there is no clash among requesters.

• ensure meeting room set up and has all the requirements

About the organization

Right to Care is at the vanguard in supporting and delivering prevention, care, and treatment services for hiv and associated diseases. We work with government and communities to find pioneering solutions to build and strengthening public healthcare.

We embrace a strong entrepreneurial culture and focuses on innovation and the use of technology to enhance services, address skills shortages, and deliver quality healthcare outcomes. Our areas of expertise include hiv and tb care and treatment, pharmacy automation, medical male circumcision, and cervical cancer diagnosis and treatment.

Right to Care zambia has been awarded a five (5) year project funded by the usaid through the pepfar mechanism. The maintained epidemic control of hiv (mech) project aims to reduce hiv mortality, morbidity and transmission by achieving the unaids and pepfar goal of 95/95/95 hiv treatment coverage by providing comprehensive hiv prevention, care and treatment maintenance services in luapula, northern and muchinga provinces of zambia. The mech project will work closely with and in support of the ministry of health.