Billing Officer N4 Grade Nkana Water Supply and Sanitation Company

BILLING OFFICER (X1), N4 GRADE

Job Purpose

To process customer bills for services rendered, maintain accurate records and produce bills on time.

Job Accountabilities

1. Opens accounts for new applications in the billing system so they can be incorporated into the billing system.
2. Installs/exchanges/repairs meters in the billing system that have been installed/exchanged/repaired on customer properties.
3. Captures adjustments in the billing system that have been duly authorized.
4. Updates tariffs accordingly so that correct charges are affected on properties with wrong tariffs.
5. Captures and validate all meter readings for the respective billgroups.
6. Processes water bills and send to the bills to the customers.
7. Conducts random spot checks on properties to verify meter readings and confirm their conformity with captured meter readings in the system.
8. Sequences meter reading walk routes to help in reduction of meter readings discrepancy and ease of bill distribution.
9. Performs any other duty as may be requested by the supervisor from time to time
Qualifications
1. Full Grade 12 Certificate with at least five (05) credits including Mathematics and English
2. Diploma in relevant disciplines which include Business Administration, Information Technology
3. Two years exposure in similar or related Position
4. Must be honest, sober, and hard Working

Additional Attributes Required for the Job

1. Should be able to organize own routine and coordinate with other members of the section and meet deadlines to provide efficient and effective service.
2. Develop ability in mathematics and ability to read and understand numbers and statistics.
3. Ability to make tariff adjustments.