- Company: Mulonga Water Supply and Sanitation Company Ltd
- Location: Zambia
- State: Chingola
- Job type: Full-Time
- Job category: Administrative/Secretarial Jobs in Zambia
COMMERCIAL SERVICE ASSISTANT/ METER READER X4
Job Purpose
- To carry-out customer services functions in the assigned area of operation involving taking meter readings accurately in readiness for correct billing to facilitate generation of correct bills for distribution to metered customers for payment for services rendered
Summary of Main Accountabilities
- Reads and records water consumption meters.
- Verifying readings in instances where consumption appears abnormal
- Distributes disconnection notices to customers
- Responds to simple customer queries in the field and records queries that are more complex for submission to the supervisor
- Records unmetered properties in designated area and opens new meter cards for new metered properties to update the billing database.
- Carries out water disconnections and reconnections as and when required
- Undertakes random checks on disconnected properties
- Inspects meters for unauthorized connections, defects and damages and reports to the supervisor
- Update clients’ address, contact numbers and meter location coordinates
Knowledge and Skill Requirements:
- Grade 12 with 5 O Levels
Required Competencies
- Critical observation
- Ethical Responsibility
- Accuracy
- People skills
- Good physical condition
- Knowledge of water cycles, clients & metering stations
- Meter reading techniques & client relations
Applications should be sent electronically consisting of a letter and CV as a single document (PDF or word) with at least 3 traceable referees with their day contact details to careers@mwsc.com.zm not later than Friday, 21st January, 2021.
Please note that only short listed candidates will be communicated to.
Kindly note that eligible Mulonga Water Supply and Sanitation Company employees are free to apply for any position. Female candidates are also urged to apply.
The Director Human Resources and Administration
Mulonga Water Supply and Sanitation Company Limited
Musonko House, Kabundi Road
P O Box 11712
CHINGOLA.
“Mulonga – Towards Purified Excellence”
