Collision Body Shop Repair Supervisor Autoguard Engineering Limited

Collision Body Shop Repair Supervisor 

Summary

Develops business through insurance adjusters, customers, and other sources to ensure adequate sales volume. Provides a reasonable department operating profit and maintains customer satisfaction standards while controlling expenses. Directs the activities of body shop employees in performing body repairs, including meeting time schedules and productivity levels and maintaining quality standards.

Essential Duties

• Forecast goals and objectives for the department and strive to meet them.
• Train, motivate and monitor the performance of all body shop employees.
• Prepares and administers an annual operating budget for the body shop.
• Directs and schedules the work of all body shop employees.
• Establishes and maintains good working relationships with insurance adjusters.
• Establishes and maintains good working relationships with customers to encourage repeat and referral business.
• Monitor technicians’ daily productivity reports and corresponding payroll records.
• Gives fair estimates on costs and time required for bodywork.
• Follow up on parts department orders to ensure parts availability.
• Monitor the progress and completion of vehicles in the shop, ensuring that proper repair and safety procedures are followed.
• Monitors the maintenance of paint booths, frame straightening equipment, and other large fixed assets to ensure long-term usage and value.
• Keeps abreast of new equipment and tools available and recommends purchases.
• Ensures that the work areas and customer waiting areas are kept clean.
• Attends managers meetings.
• Maintains professional appearance.
• Other tasks as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

Education and/or Experience

• Grade 12 certificate.
• One-year Diploma/certificate from college with craft in Auto-mechanics, Panel beating and spray painting; A MUST
• A Diploma in Automotive engineering is an added advantage
• Two to five years of related experience and/or training in a busy garage/panel shop; or equivalent combination of education and experience.
• Three to five years of related experience and/or training; or equivalent combination of education and experience.

Language Skills

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of an organisation.
• Ability to read, analyse and interpret general business periodicals, professional journals, technical procedures or governmental regulations. Ability to write reports, business correspondence and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public.
• Ability to read, analyse and interpret common scientific and technical journals, financial reports and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies or members of the business community.

Mathematical Skills

• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, areas, circumference and volume. Ability to apply concepts of basic algebra and geometry.

Advanced Training Required

• Aluminium Repair, Replacement and Welding, Electronics for Collision Repair
• Finish Matching
• Plastic Repair
• Understanding Collision Repairs
• Workplace Hazardous Materials
• Manufacturer Training
• Paint Manufacturer Training
• Valid Driver’s Licence