Training Manager Mary Begg Health Services

POSITION: Training Manager (1)

LOCATION: Head Office- Ndola

Role Description

At MBHS, the Training Manager is responsible for developing learning and development strategies for the company. This will include assessing necessary skills, vetting Trainers and implementing training strategies.

Educational Requirements 

• Full Grade Twelve (12) School Certificate
• Bachelor’s degree in Human Resources Management, Business Administration, Education or any other related field;
• Must be a full Member of the Zambia Institute of Human Resource Management or appropriate regulatory  body.
• Proven work experience as a Training Manager with not less than 3 years experience.

Key Role Accountabilities Responsibilities

• Conduct orientation sessions and arrange on-the-job training for new hires.
• Evaluate instructor performance and the effectiveness of training programs, providing recommendations for improvement.
• Develop assessing and evaluation procedures.
• Conduct or arrange for ongoing technical training and personal development classes for staff members.
• Confer with management and conduct surveys to identify training needs based on projected production processes, changes, and other factors.
• Develop and organize training manuals, multimedia visual aids, and other educational materials.
• Analyze training needs to develop new training programs or modify and improve existing programs.
• Plan, develop, and provide training and staff development programs, on-the-job training, meetings, conferences, and workshops.
• Preparation of annual training budgets in consultation with Human Resource and all relevant Managers.
• Develop individualised and group training programs that address specific business needs.
• Implement effective and purposeful training methods.
• Effectively manage the training budget.
• Evaluate organisational performance to ensure that training is supportive to meet organisational or strategic objectives.
• Assess employees’ skills, performance and productivity to identify areas of improvement.
• Drive brand values and philosophy through all training and development activities.
• Effectively communicate with team members, trainers and management
• Create a curriculum to facilitate strategic training based on the organisation’s goals and objectives.
• Select and manage resources, including working with both internal employees and training vendors to develop and deliver training
• Manage the technologies and technical personnel required to develop, manage and deliver training.
• Keep abreast of training trends, developments and best practices.
• Demonstrate ability to work competently within the MBHS Head Office Management Team and  ensure all deliverables are met within set timelines.
• Treat all MBHS staff, clients and visitors in a courteous and respectful manner and demonstrate good  customer service at all times.
• Unconditional acceptance of the Mary Begg confidentiality agreement regarding patient/client information, staff information and all matters relating to Mary Begg business. Failure to comply will  result in disciplinary action and/or dismissal from post. This duty lasts indefinitely and continues if  you are no longer employed by Mary Begg.

Professional 

• Must have at least 3 years’ experience as a Training Manager or related management  position in a busy environment.
• Familiarity with modern and traditional training methods (mentoring, coaching, on-the-job or in classroom training, e-learning, workshops, simulations etc)
• Excellent leadership and motivational skills
• Ability to plan, manage time and multitask effectively
• Computer skills
• Strong verbal and written communication skills
• Excellent decision making and problem solving skills
• Good collaboration and teamwork skills