Information and Technology Officer Competition and Consumer Protection Commission

JOB ADVERTS

The Competition and Consumer Protection Commission (CCPC) is a statutory body under Ministry of Commerce, Trade and Industry. The CCPC was established under the Competition and Consumer Protection Act (CCPA) No. 24 of 2010 of the Laws of Zambia.

Its Mission Statement is to safeguard and promote economic welfare by competitive and unfair business practices in Zambia.

In order to align its operations to good governance practices, the CCPC wishes to recruit for the following positions:

2. INFORMATION AND TECHNOLOGY OFFICER (1)

DIRECTORATE: FINANCE

REPORTS TO: FINANCE MANAGER

JOB GRADE: CCPC/E 

LOCATION: LUSAKA
Responsibilities

1. Maintains IT hardware, Software and the Computer Networks for the Commission.

2. Develops, implements and updates ICT Policies and Plans and implements tracking and evaluation of programmes to assist in attaining established goals.

3. Develops, implements and maintains ICT Service/Operational level agreements and interconnections amongst Officers in a reliable and secure way.

4. Ensures backups for all critical systems are carried out and tested as per business continuity policy.

5. Ensures a CCPC system-wide disaster recovery and incident plans are in place.

6. Undertakes the deployment of security-related ICT to ensure information security.

7. Maintains and offers support in various software applications daily including the maintenance of telephone systems and printers.

8. Monitors the network daily and offers technical support to various users to enable smooth communication both internally and externally.

9. Designs the network and is responsible for the administration of the server in terms of creating information backup and optimising the server’s speed, efficiency and security.

10. Offers advice in the procurement of IT equipment (hardware, software and services) to ensure effective deployment of solutions aligned to user needs and configures all ICT equipment in readiness for deployment.

11. Carries Out end user training in the use of ICT programs and applications.

Qualifications and skills

1. Full Grade Twelve (12) Certificate.

2. Bachelor’s Degree in Computer Science, information systems or information technology.

3. Minimum 3 years work experience in IT Support and administration.

4. MCSE (Microsoft Certified Systems Engineer), MCSA (Microsoft Certified Systems Administrator), A+ or other relevant Vendor Qualification.

5. Quick learner, eager to leverage new technologies in a dynamic team environment.

6. Ability to prioritize user queries and quickly respond to any user query.

7. Member ICT Association of Zambia.

8. Team player, committed, motivated and pays attention to detail.

9. Valid Driver’s Licence.