Sponsorship Relations Officer Korea Food for the Hungry International Zambia (KFHIZ) and Grace Mission Secondary School

1. Sponsorship Relations Officer

Job Brief

Effectively and efficiently manages the sponsorship area in the area offices, making proper use of computer systems and databases of the program and coordinating with the Sponsorship Coordinator, in order to maintain a fluid communication system between sponsored children and sponsors, ensuring deadlines and goals are met.

Competencies

Ability to search and analyse information
Effective Inter‐ and Intra-personal Communication
Analysis and Synthesis
Field work
Personal organization
Relationships
Detail oriented and memory
Managing Projects

Key Responsibilities

Ensure information flow to/from the communities is efficient and in accordance with the sponsorship guidelines and requirements.
Manage correspondences process of delivery/reception to/from the communities through the Field staffs.
Develops relationships with those sponsored and the leadership of the community to ensure an effective link between those who are sponsored and their sponsors.
Collects the enrolment information of those individuals being sponsored (i.e. case histories, photos, etc.‐) meets deadlines provided and follows sponsorship guidelines and policies.
Manage correspondence flow between sponsors/those sponsored. and collect correspondences and other pieces of communication in the community in a timely manner.
Ensures that all correspondence follows KFHI’s Child Protection Policy.
Ensures content quality according to sponsorship guidelines for all correspondence coming from a sponsored individual.
Keeps each sponsored individual file updated and secure per the sponsorship guidelines.