Software Engineer – Application Support Bank of Zambia

The Bank of Zambia, an equal opportunity employer, invites applications from suitably qualified and experienced Zambians for the following vacant position:

SOFTWARE ENGINEER – APPLICATION SUPPORT (HO) (1 POST)
GRADE: BoZM5

Job Purpose

To provide on-going operational support of ICT systems and applications to enable continuous operations of systems in the Bank.

Main Accountabilities

•    Provide end-user application support for all production systems by monitoring and evaluating system availability, operations and performance.
•    Analyse, test and recommend application of service patches and product specific application fixes on all production systems.
•    Co-ordinate with various teams including: vendors, application development, operations, security, storage and networks teams in the timely manner to provide end-to-end application support and problem resolution.
•    Perform system conversion, data migration, integration tests and final acceptance testing in order to recommend promotion to production based on agreed-upon accreditation criteria.
•    Write end-user procedure manuals.
•    Conduct regular end-user application training for all production systems to ensure knowledge transfer to users in the Bank.
•    Create a repository of business and functional requirements and test cases for all accredited systems.
•    Conduct on-going regular tests of mission critical systems at DR and ensure business resumption.
•    Build and maintain business and technical requirements repository and acceptance test cases for all production systems in the Bank
•    Implement system changes and carryout promotion of systems into production system based upon agreed-upon user and operational acceptance testing criteria.
•    Keep abreast with changing technologies to review and promote the appropriate introduction of software support tools.
•    Contribute as required to various reports for information and decision making.

Qualifications and Experience

•    BSc Computer Science or equivalent
•    Three (3) Years work experience
•    Grade 12 School Certificate with a minimum of five (5) ‘O’ Levels (Credit or better).

Key Knowledge and Attributes

•    Good communication skills
•    Ability to learn quickly
•    Proven hands-on Software Development experience
•    At least 3 years working experience in Java development
•    Hands-on experience in designing and developing applications using Java EE platform
•    Object-Oriented Analysis and design using common design patterns.
•    Excellent knowledge of Relational Databases, SQL, and ORM technologies (JPA2, Hibernate)
•    Experience with CDI and Inversion of Control principles
•    Experience with version control using GIT
•    Experience in developing web applications using at least one popular web framework (JSF, Spring MVC)
•    Experience with test-driven development

CONDITIONS OF SERVICE

Bank of Zambia Conditions of Service will apply.