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SME- Business Development Manager

  • Full Time
  • Lusaka
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ABSA

Bring your possibility to life! Define your career with us

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

ABSAhr.service-now.com/careerdevelopmentportal” target=”_blank” rel=”noopener noreferrer”>My Career Development Portal: Wherever you are in your career, we are here for you. Design your future. Discover leading-edge guidance, tools and support to unlock your potential. You are ABSA. You are possibility.

Job Summary

The main focus of this role is to build a portfolio of professional business relationships of high value SME clients by driving challenging sales and income targets, proactively acquiring new clients, solutioning existing clients with cross sell, campaign and product utilization and proactively managing and improving customer satisfaction and risk and compliance.

Job Description

Driving Sales and Income Growth

  • Driving income and sales targets by cross selling, upselling and acquiring new prospective clients
  • Ensure dedicated relationships are maintained and grown by being the single point of entry via appointment based customer interaction as well as On-Site visitation.
  • Ensure the long term sustainability of the portfolio by establishing relationships with new clients and solution-based up-selling to existing clients.
  • Create a pipeline of new business by working on leads generation initiatives with Retail, CIB, Commercial, existing client base and within the business growth section of RBB.
  • Develop and demonstrate a deep understanding of local and regional market trends and business lifecycle challenges.
  • Track and monitor the financial performance of the portfolio by utilizing available MI.
  • Apply risk-based pricing for all new sales and pricing reviews in line with standard pricing and fee structure/guidelines and applications. Negotiated pricing by exception based on existing concession models.
  • Operate and position Enterprise Banking in a dynamic and highly competitive market place by interacting with all relevant stakeholders and driving key initiatives to secure customer retention and growth.
  • Achieve sales targets relevant to the strategic initiatives and drivers of the Enterprise Business accounts segment.

Education

National Diplomas and Advanced Certificates: Business, Commerce and Management Studies (Required)

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