Job Title: Multimedia Communication Officer (IPSA10)
Organization: UNDP
Job Identification: 5910
Location: Juba, South Sudan
Posting Date: 09/17/2022, 10:11 AM
Apply Before: 10/02/2022, 06:59 AM
Job Schedule: Full time
Grade: IB
Vacancy Type: International Personnel Service Agreement
Practice Area: Management
Bureau: Regional Bureau for Africa
Independent office: Executive Office
Contract Duration: 1 Year
Education & Work Experience: Master’s Degree – 5 year(s) experience OR Bachelor’s Degree – 7 year(s) experience
Required Languages: English
Vacancy Timeline: 2 Weeks
Mobility required/no mobility: no mobility required
Job Description
Background and Organizational Context
UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.
UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.
Office/Unit/Project Description
UNDP partners with people at all levels of society to help build nations that can withstand crisis, and drive and sustain the kind of growth that improves the quality of life for everyone. With offices in more than 170 countries and territories, we offer global perspective and local insight to help empower lives and build resilient nations.
For over 30 years, UNDP has been supporting the South Sudanese in their fight against poverty. With the formation of the independent Republic of South Sudan in July 2011, UNDP established a Country Office and has been working all over the country to help build resilient and sustainable government institutions.
The sensitive political environment within which UNDP South Sudan operates and the complexity and uniqueness of its operations renders it necessary that its communication, media relations and outreach efforts be handled with a high level of strategic orientation, political sensitivity, and wisdom.
The Country Office Partnerships and Communication Action Plan is managed by the Communications & Innovation Unit and is based on the principles of a shared vision, common objective, coordinated effort and an empowered team. The areas of focus are internal communication, external communication (with government, development partners, implementing partners, development stakeholders and the media) and advocacy for development.
UNDP South Sudan would like to optimize communications of the office’s activities to fulfil corporate requirements and enhance stakeholder buy-in. The Communications Officer will work closely with the Communications Team to ensure that all activities, as well as their results and impact, are systematically captured and shared.
The Communications Officer will work under the overall guidance of the Resident Representative, under the direct supervision of the Communications & Innovation Unit Team Leader, and in collaboration with the existing CO communications team. The Communications Officer (multimedia) supports the implementation of the UNDP Communication Strategy geared to influence the development agenda, promote public and media outreach and mobilize political and financial support for UNDP’s work in South Sudan
Scope of Work
Under the direct supervision of the Communications Team Leader, the incumbent will contribute to the implementation of the overall UNDP Country Office Communications Strategy, with particular focus on the online communication strategy, among which are:
Duties and Responsibilities
Website
- Analyze, reorganize and update UNDP South Sudan’s website;
- Ensure regular updates with respect to human interest stories and compliance with UNDP transparency and other requirements;
- Write articles and take photos of events organized by the different programs to publish on UNDP’s website.
Social Media
- Analyze the state of social networks that UNDP can access within South Sudan;
- Manage the Facebook, Twitter, Flickr accounts as well as the YouTube channel for UNDP South Sudan;
- Create a monthly electronic newsletter pertaining to UNDP’s mandate and activities in South Sudan;
- Create a monthly Content Forward Plan for online media, but also create social media posts that are linked to the latest news;
- Train and advise UNDP staff Programmes Unit on the possibilities to use multimedia within their respective programmes;
- Monitor the effectiveness of UNDP South Sudan’s online footprint through Google Analytics and other available analytical tools.
Produce human interest stories
- Plan with the Programme Units which stories to produce, which projects to highlight;
- Conduct thematic interviews with partners, beneficiaries and other stakeholders linked to the project, while taking pictures and shooting video footage; produce short documentaries;
- Write and publish human interest stories;
- Pursue innovative approaches to storytelling and sharing results to reach key audiences;
- Assist in writing other communication documents such as project proposals, donor reports by providing background case and success stories and footage.
Related communications support
- Lend communications support to Country Office and joint events;
- Assist national counterparts through communications support, strengthening, and capacity building as may be required
Institutional Arrangement
Within the delegated authority and under the supervision of the Deputy Resident Representative (DRR-P) his/her designated mandated representative(s), the Multimedia Communication Officer will perform and provide communications support to Country Office and joint events; assist national counterparts through communications support, strengthening, and capacity building as may be required and advisory support in advancing the priorities outlined above and overall guidance on the technical implementation advocacy or promotion.
Required Skills and Competencies
Core competencies
- Achieve Results: LEVEL 3: Set and align challenging, achievable objectives for multiple projects, have lasting impact
- Think Innovatively: LEVEL 3: Proactively mitigate potential risks, develop new ideas to solve complex problems
- Learn Continuously: LEVEL 3 Create and act on opportunities to expand horizons, diversify experiences
- Adapt with Agility: LEVEL 3: Proactively initiate and champion change, manage multiple competing demands
- Act with Determination: LEVEL 3: Think beyond immediate task/barriers and take action to achieve greater results
- Engage and Partner: LEVEL 3: Political savvy, navigate complex landscape, champion inter-agency collaboration
- Enable Diversity and Inclusion: LEVEL 3: Appreciate benefits of diverse workforce and champion inclusivity
Cross-Functional & Technical competencies
- Communications: Ability to communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience. Ability to manage communications internally and externally, through media, social media and other appropriate channels
- Advocacy strategy and implementation: Ability to create and implement advocacy strategies which lead to impactful change
- Knowledge Generation: Ability to research and turn information into useful knowledge, relevant for context, or responsive to a stated need
- Brand & quality management: Ability to position a UNDP brand and uphold it to a high level of quality
- Working with Evidence and Data: Ability to inspect, cleanse, transform and model data with the goal of discovering useful information, informing conclusions and supporting decision-making
- Creative direction and copywriting: Ability to creatively communicate concepts in an engaging and simple way upcoming needs and concerns.
- Solid overall computer literacy, including proficiency in various MS Office applications (Excel, Word, etc.) and email/internet; familiarity with database management; and office technology equipment;
- Excellent drafting skills, with experience in advocacy or promotion. Convey messages in a very simple, yet inspiring way.
Required Skills and Experience
Education
Master’s degree in Communication, Journalism, Public Relations, Development, Political or Social Sciences or related discipline.
Bachelor’s degree in relevant field with additional 2 years of qualifying experience will be given due consideration in lieu of the Master’s degree.
Experience
Minimum 5 years (Master’s degree) or 7 years (Bachelor’s degree) relevant experience in communication at the national and international levels with a focus on social media, preferably in a development context.
Required skills
- Excellent drafting skills, with experience in advocacy or promotion;
- Familiarity with tools and approaches of communications for development;
- Conveys messages in a very simple, yet inspiring way;
- Capable of taking initiative and cope under pressure;
- Be organized, have leadership qualities and be a team player;
- Have affinity with or interest in humanitarian relief or volunteerism as a mechanism for durable development in the UN System organizations and authorities at different levels;
- Ability to work and adapt professionally and effectively in a challenging environment;
- Ability to work effectively in a multicultural team of international and national personnel;
- Self-motivated, ability to work with minimum supervision; ability to work with tight deadlines;
- Solid overall computer literacy, including proficiency in various MS Office applications (Excel, Word, etc.), Web Content Management Software and Social Media, familiarity with database management; and office technology equipment.
Desired skills in addition to the competencies covered in the Competencies section
- Experience with Adobe Photoshop and/or other photo/video editing software a distinct advantage.
Language
- Fluency in both written and spoken English is required.
Disclaimer
Applicant information about UNDP rosters
Note: UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.
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