Job Summary
With our award-winning culture built on 35+ years of industry-leading experience and commitment to improving the employee experience, we improve business results by pairing innovative design thinking and digital solutions – including self-service, artificial intelligence (AI), automation and data-driven analytics – with the expertise, emotion and empathy of our people to Create Connection. Value Conversation.
SUMMARY OF JOB RESPONSIBILITIES
The EMEA Bid Manager will be involved in leading and managing the bid management process for Regional, Pan- European and Global opportunities.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Work with Sales/Account Management and the Win Team to develop compelling, high-quality, winning bid documentation, tailored to each opportunity ( Requests For Information / Proposal / Quotation and development of other company sales collateral)
Management of the end to end bid process including kick-off meeting, planning, resource management, content creation, document reviews and commercial sign off
Manage activities of the Win team to ensure alignment with timeframes and output expectations
Ensure that all identified win themes are integrated within the response to ensure a tailored and differentiated response
Ensure all content is written clearly, eloquently and in language aligned to the client tone,
Manages the finalisation of Proposal including the review of the final strategy with proposal content, identifies and escalates any content gaps, organises and formats Bid Response attachments
Schedules final review with team, updates proposal and locks document during peer review.
Assist with preparation and / or participation in client presentations and site visits
Rewrite or edit documents compiled from diverse sources to create continuity throughout the document
Gather information from a range of sources (wider Sitel Group, Internal capabilities, internet, industry magazines, competitor profiling, SME interviews etc.) for inclusion in sales documents
Actively participate in a virtual community with the Regional Bid Managers in order to develop sharing of best practice, process consistency and functional improvement opportunities.
Reporting and monthly review session with line manager
Build positive and professional relationships with business development/sales, account management and other internal departments across EMEA and, in some cases, globally which will form part of the win team
Create and share bid content with wider teams
Required profile for job ad : Bid Manager EDUCATION and/or EXPERIENCE:
Bachelor’s degree in any of the following or related areas: Marketing, Business Studies, English Literature, History, other Arts subject
Minimum three years related experience or equivalent combination of education and experience
Must have proficiency with various software applications programs including Microsoft Outlook, Word, PowerPoint and Excel and other applications in the Office Suite
Experience in a multi-cultural, global environment
Experience working in a fast paced, team environment and be adaptable to changing priorities
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Excellent written and oral communication skills; comfortable working with senior managers, directors and board members
Commercial acumen
Robust writing skills
Proven project management skills, with a high energy level
Either native English or CEFR C2 level English
Ability to manage the win team remotely
Demonstrated capability to write clear, logical, and persuasive documents in a variety of technical and non-technical documents
Strong planning skills
Ability to produce world-class sales proposals
Ability to present information/correspondence in a clear and comprehensible manner
Creativity and innovation
Ability to work under pressure
Energetic and self-motivated, with a keen desire to make a difference
Good communicator (both verbally and in writing), able to build strong working relationships
Attention to detail and focus on accepting only the best
Job criteria for job ad : Bid Manager
Job category :
Marketing, communication
Industries :
Call centers, hotlines
Employment type :
Permanent contract – Fixed-term contract
Region :
Central – Copperbelt – Eastern – Luapula – Lusaka – Muchinga – North-Western – Northern – Southern – Western
Experience level : 2 to 5 years
Educational level : Bachelor
Spoken language :
english › fluent
Number of Position(s) : 1
How To Apply:
career4.successfactors.com/sfcareer/jobreqcareerpvt?jobId=314593&company=SitelPROD&st=4545171F2AFBBF69FC8A5D4B190331EBE8330537
