Protection Assistant International Organisation for Migration (IOM)

SPECIAL VACANCY NOTICE

SVN/2022/009 – IOM-ZM
Open to Internal/External Candidates
Position Title: Protection Assistant
Duty Station: Lusaka, Zambia
Classification: G5
Type of Appointment: SST Graded (With a possibility of extension)
Estimated Start Date: 01.11.2022
Closing Date: 17th October 2022

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

Context:

Under the overall supervision of the Chief of Mission, IOM Zambia, and the direct supervision of the Programme Officer responsible for Migrant Protection Assistance, the Protection Assistant will perform the following duties:

Core Functions / Responsibilities:

Provide assistance for the Coordination of activities under IOM Zambia’s direct assistance
program for vulnerable migrants, including:

• Interview vulnerable migrants to assess eligibility of potential beneficiary to enter/access program assistance according to set criteria while maintaining strict confidentiality.
• Provide first-line assistant upon referrals of vulnerable migrants
• Access the vulnerable migrants’ protection needs and refer according to the appropriate protective services.
• Assist in coordinating with relevant government departments, ministries, embassies, relevant IOM missions and other institutions on cases.
• Liaise with service providers and the NGO partners operating the shelters and other services, meeting victim’s protection needs while under the direct assistance programme.
• Case management for vulnerable migrants, including identification of translation and other specialized services, ensuring confidentiality and security
• Organize in coordination with relevant Units (OPS, Health) the safe return and reintegration of victims of trafficking, assess beneficiaries travel document requirements and follow-up with relevant authorities/Embassies to obtain such.
• Ensure beneficiary data is included in MIMOSA and other relevant databases;
• Draft regular up to date and comprehensive progress reports on protection programme.
• Provide support for raising awareness among government and civil society partners as well as communities on protection needs of vulnerable migrants;
• Assist in the development and implementation of IOM’s migration management training activities (with particular emphasis on protection);
• Assist in the development and dissemination of IOM’s counter trafficking awareness raising materials;
• Contribute to support the government and partners for establishment and institutionalization of cases management systems, BIA/ BID and other relevant systems;
• Represent IOM in meetings and undertake duty travel as required.
• Any other duties as reasonably required.

Required Qualifications and Experience

Education

• University degree in social sciences or closely related field.

Experience

• Minimum 2 years’ experience in provision of protection services, working with vulnerable migrants
• Counselling experience and added advantage
• Minimum 2 years’ experience in liaising with government authorities and other national/international institutions and other NGOs, as well as other stakeholders’ groups

Skills

• In depth knowledge of the broad range of migration related subject areas dealt with by the
  Organization; and,
• Personal Commitment, initiative, drive for results, sensitivity, and interpersonal skills.
• Ability to work effectively/ harmoniously with colleagues and beneficiaries in a multicultural environment.
• Excellent writing and organizational skills and attention to detail

Languages

Fluency in English (oral and written) and working knowledge of local languages spoken in the duty station.

Required Competencies

The incumbent is expected to demonstrate the following values and competencies:

Values – all IOM staff members must abide by and demonstrate these three values:

• Inclusion and respect for diversity respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
• Integrity and transparency: maintain high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies – behavioural indicators level 1

• Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.
• Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
• Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.

Technical

• Effectively applies knowledge of migration issues within the context of the organization
• Correctly frames Migration within their region, global and political context.

Other

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

Appointment will be subject to certification that the candidate is medically fit for appointment,