Human Resource Officer Zamnet Communication Systems Ltd

General

Responsible and involved in a range of activities required by the organization. These cover areas such as working practices, recruitment, pay, conditions of employment, negotiation with external work-related agencies, and equality and diversity.

Responsibility

The Human Resource Officer is responsible to the Finance & Administration Manager.

Staff coached

All staff under the Administration unit

Duties

• Working closely with departments in a consultancy role
• Promoting equality and diversity as a part of the culture of the organization
• Liaising with and counseling staff on any problems they may have either at work or personally
• Recruiting staff- this includes developing job descriptions and person specifications, preparing job adverts, checking application forms, helping in shortlisting, interviews, selecting candidates, and conducting reference checks
• Providing assistance with writing job descriptions and ensuring accurate job descriptions are in place
• Advising on pay and other remuneration issues including promotion and benefits
• Undertaking regular salary reviews
• Maintaining employee records
• Interpreting and advising on employment law
• Dealing with grievances and implementing disciplinary procedures
• Providing advice and recommendations on disciplinary actions
• Developing with line managers HR planning strategies that consider immediate and long-term staff requirements
• Planning and sometimes delivering, staff training sessions, workshops, and activities, including inductions for new staff
• Analyzing training needs and development opportunities in conjunction with departmental managers
• Overseeing employee services such as health and safety and social facilities
• Providing advice and assistance when conducting and reviewing staff performance evaluations with line managers
• Monitoring staff performance and daily attendance activities
• Monitoring scheduled absences such as holidays or travel and coordinating actions to ensure that staff absence has been adequately covered to ensure continuity of services
• Conducting interviews
• Any other duties as assigned by Finance & Administration Manager

Knowledge, skills, and attributes

• Knowledge of performance review methods and techniques
• Understanding of relevant legislation, policies, and procedures
• Basic Counselling, Team building, and problem-solving skills
• Effective communication skills
• Team Building Skills
• Negotiation skills
• Stress Management Skills
• Computer skills including operating spreadsheets and word processing
• Ability to prepare reports, proposals, policies, and procedures
• Ability to maintain confidentiality, use sound judgment, and perform independently
• Ability to work with minimum supervision
• Cultural awareness and sensitivity
• Dynamic and pleasant personality with initiative
• Maintain a standard of conduct and respect
• Consistency and Fairness
• Must demonstrate sound work ethics
• Self-motivated and able to work with minimum supervision

Qualifications

• Degree/Diploma in Human Resource Management
• Must be a member of the Zambia Institute of Human Resource Management (ZIHRM)