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Administrator IT Service Desk Zamtel

Title: Administrator IT Service Desk

Closing Date: 2nd December, 2022

OVERALL PURPOSE

The Administrator IT Service Desk is responsible of tracking incidents and service requests, as well as addressing support requests, in order to ensure that service levels and targets are maintained and fulfilled, meeting customer satisfaction.

JOB SPECIFICATION

Minimum Qualifications:

Bachelor’s Degree in Information Technology, Computer Science or relevant field

Professional Registration:

Member of an ICT professional Body with valid Practicing Certificate

Minimum Experience :

3 years’ experience in Telecommunications Proven experience as a help desk technician or other customer support role in IT.

Key Skills:

Good understanding of computer systems, mobile devices and other tech products.

Submit your CV and Application on Company Website : Click Here

Closing Date : 2nd December, 2022.

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