Job Title: Hotel Manager X 1
Location: Lusaka
People that meet the following responsibilities and qualifications are eligible to apply
Brief introduction
Zambia-China Economic & Trade Cooperation Zone Development Limited (ZCCZ) is the 1st declared MFEZ in Zambia by the Zambian government. We are working to develop two Multi-Functional Economic Zones in both Chambishi and Lusaka through the construction of infrastructure and the attraction of Foreign Direct investment.
Hotel manager to perform managerial duties, ensure accuracy and provide excellent service. The successful candidate will be responsible for the following key areas:
Supervise work at all levels (receptionists, kitchen staff, maids, office employees, etc.) and set clear objectives
Plan activities and allocate responsibilities to achieve the most efficient operating model
Develop and implement an intuitive and efficient marketing strategy to promote the hotel’s services.
Communicate with customers when appropriate (welcoming them into the facilities, addressing their complaints, finding solutions to the problems, and offering information, etc…)
Deal with maintenance issues, shortages in staff or equipment, renovations, etc.
Collaborate with external parties such as suppliers, travel agencies, event/conference planners, etc.
Inspect facilities regularly and enforce strict compliance with health and safety standards.
Qualifications
Proven experience as Hotel Manager or relevant role over 5 years
Fluency in English
Understanding of all hotel management best practices and relevant laws and regulations guidelines.
Working knowledge of MS Office, knowledge of hotel management software (PMS) is an added advantage.
Full Grade 12 Certificate
Diploma in Business Administration, Hotel/Hospitality Management, or relevant field.
Applications that meet the above should send their COVER LETTER, CV, and QUALIFICATIONS as ONE DOCUMENT to apply@jobsportal-career.com
The closing date for applications will be 22nd April 2023
Shortlisted candidates will be contacted.
