Job Title: IT Technician
Company: Lafalink Projects
Location: Lusaka
About Lafalink Projects:
Lafalink Projects is a dynamic and innovative company at the forefront of the technology industry. We specialize in providing cutting-edge IT solutions and services to clients across various sectors, enabling them to thrive in an increasingly digital world. At Lafalink Projects, we are committed to excellence, teamwork, and fostering a culture of continuous learning and growth.
Position Overview:
We are seeking a talented and dedicated IT Technician to join our team. As an IT Technician at Lafalink Projects, you will play a crucial role in ensuring the smooth operation of our clients’ IT systems and infrastructure. You will have the opportunity to work on diverse projects, troubleshoot technical issues, and provide top-notch support to our clients.
Responsibilities:
Diagnose and resolve hardware and software issues on desktops, laptops, servers, and other IT equipment.
Install, configure, and maintain operating systems and software applications.
Perform hardware upgrades and replacements as needed.
Set up and troubleshoot network connectivity, including LAN and Wi-Fi.
Provide technical support to end-users via phone, email, or in-person.
Collaborate with other IT professionals to implement and maintain IT solutions.
Document and maintain accurate records of hardware and software inventory.
Assist in the planning and execution of IT projects.
Stay up-to-date with the latest technology trends and certifications.
Lead and manage project teams to ensure projects are executed on time and within budget.
Develop and implement project plans, including scope, goals, and timelines.
Identify project risks and develop strategies to mitigate them.
Monitor project progress and ensure that objectives are met.
Collaborate with cross-functional teams to ensure seamless project execution.
Communicate project status and updates to stakeholders and clients.
Manage project budgets and resources effectively.
Foster a culture of continuous improvement and innovation within the project team.
Ensure adherence to quality standards and best practices.
Qualifications:
A Diploma or bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
Proven experience as an IT Technician or a similar role.
Strong knowledge of operating systems (Windows, macOS, Linux).
Proficiency in troubleshooting hardware and software issues.
Familiarity with network technologies, including TCP/IP, DNS, DHCP.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
Strong problem-solving and analytical skills.
Industry certifications (e.g., CompTIA A+, Network+, CISCO, HUAWEI or similar) are a plus.
EIZ certification or similar
Why Lafalink Projects:
Opportunities for professional development and training.
A collaborative and supportive work environment.
Exposure to a wide range of IT projects and technologies.
Chance to work with a diverse and talented team.
Contribution to the growth and success of a forward-thinking company.
If you are passionate about technology, thrive in a fast-paced environment, and are committed to delivering exceptional IT support, we encourage you to apply for the IT Technician position at Lafalink Projects. Join us in our mission to empower businesses with innovative IT solutions.
Please send your resume and a cover letter outlining your qualifications and relevant experience to chris@angeloaktech.com. In your cover letter, please also explain why you are interested in joining Lafalink Projects and how your skills align with the responsibilities of this role.
Lafalink Projects is an equal opportunity employer. We welcome and encourage candidates from all backgrounds to apply. We look forward to reviewing your application.
October 12, 2023
