Director- Health Insurance Services NHIMA

The key functions of the role will include but not limited to;

• Develop and implement functional strategies and specific objectives for Membership & Contributions and Benefits & Claims units;
• Oversee and coordinate the ongoing member registration to the Scheme as per Authority Strategic Business Plan;
• Periodical review of the membership database and remittances to ensure members are paying the correct amounts to the Scheme; Establishing and maintaining working relationships with employers, members, pension fund managers and other key stakeholders for the good of the Authority;
• Manage the portfolio strategy to ensure efficient collections and compliance with the Scheme;
• Oversee team of portfolio managers to execute the portfolio strategy;
• Approve inspectorate strategies for each portfolio to enhance compliance;
• Ensuring that benefits are portable across the network countrywide, and claims are promptly paid to facilities as per service level agreements;
• Develop budgets, policies and procedures to support the functional infrastructure;
• Develop and execute the departmental functional plans to the achievement of the Authority strategic business plan;
• Coordinate with the Project team to ensure the efficient operation of the operational platform, and assist in the coordination of the assimilation of the project;
• Executing all other tasks and assignments that may be delegated by the supervisor from time to time.

Knowledge, Skills, Qualifications and Experience

• Grade twelve (12) School certificate with 5 ‘O’ levels with credit or better including Mathematics and English Language;
• Degree in a Finance, Accounting, Insurance, mathematics and Statistics, Actuary or any related field; and/or;
• Masters Degree in any business or insurance related field;
• At least 10 years’ working experience in a similar role.

Competencies required for this Role

• Must have strong analytical skills;
• Proficiency in office applications such as Excel, Word, PowerPoint and many other relevant applications;
• Must have good interpersonal skills;
• Must be comfortable to navigate through ambiguous, unclear, uncertain and complex situations and still be able to deliver key results;
• Must have strong influencing and negotiation skills;
• Must be highly organized and be self- starter; and
• Must have strong leadership skills and able to lead teams effectively.