- Handle transactions for customers, including check cashing, deposits, withdrawals, transfers, loan payments, cashier’s checks, and opening and closing of accounts.
- Identify customer needs.
- Provide information on new products and services.
- Direct customers to mobile money principle representatives as needed.
- Organize an efficient daily collection schedule with clients in the portfolio.
- Collect clients’ deposits, and transfer the money collected directly into clients’ accounts via the mobile money technical application on the phone.
- Ensure all cash transactions are done according to company procedures
- Expedite the resolutions of customer’s problems and complaints to maximize customer’s satisfactions
- Ensuring that the company procedures and laid down rues are followed
- Ensuring that monthly reports are submitted on the 5th of every month
- Ensuring that the working place is clean at all time
- Any other duty assigned by the supervisor.
To apply for this job email your details to work@natkos.co.zm
December 1, 2023
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