Front Desk Officer FAWEZA

Position: 5 – Front Desk Officer
Department: Administration
Location: National Secretariat
Reports to: Administration and Personnel Officer

Employment period:
3 years, renewable subject to performance

Key Responsibilities and tasks

• Arrange programme, staff and board meetings
• Manage the front desk office and provide first contact public relations for the organisation
• Guide clients to appropriate offices as necessary.
• Distribute and file internal correspondences.
• Monitor office supplies and make procurement requests as necessary.
• Manage and liquidate petty cash for the office on imprest float basis
• Initiate payments for services i.e. garbage, water, electricity, telephone etc.
• Maintain a monthly inventory control of office supplies, first aid kit and other items in the store room and assure they are orderly kept.
• Keep an updated electronic file with key data of FAWEZA members and the FAWEZA alumni.
• Type and file Tender Committee minutes
• Create and maintain electronic and manual filing systems for general correspondences
• Coordinate and write down minutes for staff meetings
• Assist in the management of telephone calls, taking massages and distribution mails, mails and correspondences.

Qualifications and competencies

• At least two years experience in a similar role in an NGO environment
• Minimum of a diploma with specialisation in business management or secretarial work.
• Ability to organize own work and work independently, promote high performance and initiative.
• Excellent analytical, communication skills as well as problem identification and solving skills.
• Good interpersonal skills and team-player
• Excellent computer skills: Word, Excel and Power Point.