Area Consumer Sales Representative MTN Zambia

We at MTN Zambia are a purpose and value-led organization.

At MTN Zambia we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, every day. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood, and empowered to live an inspired life.

Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA.

As an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to experience with us!

Our commitments go beyond an organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers and stakeholders with a vision to realise our shared goals.

We are delighted that you are considering us as your career partner to make a mark in the world. We look forward to your application!

Job Title: Area Consumer Sales Representative

Responsibilities:

• Provides support to appointed Distributors and MoMo Agents, to ensure the achievement of set sales targets, including ensuring appropriate branding of distributor facilities, supply of adequate stocks and training on any new products and services;
• Assists distributors and MoMo Agents with breaking down the zonal targets amongst distributor and MoMo Agents teams and implements a monitoring system and alignment to ensure all teams understand their Key Performance Indicators (KPIs) and deliver on targets expected;
• Builds capacity in distributor and MoMo Agents sales staff by accompanying them in the trade and providing coaching on sales activities to ensure distributor and MoMo Agents coverage effectiveness in the zone in line with planned targets;
• Identifies training needs amongst distributor staff and liaises with Area Manager for execution;
• Conducts distributor and MoMo Agents sales reviews on a daily and weekly basis and takes action to align distributor and MoMo Agents staff and personal sales to targets. Provides updates on distributor and MoMo Agents retail universe performance on a monthly basis to the Area Manager;
• Monitors distributor and MoMo Agents Route Profitability and advises measures for improvement;
• Monitors overall distributor and MoMo Agents performance and escalates any issues for resolution to Area Manager;
• Manages the area Sales Champion team towards targets, ensuring that the teams have the required information, resources, training, and supervision to achieve such targets;
• Forecasts growth in customer numbers, numeric distribution and MoMo Agents and revenues in line with departmental (area) objectives within the zone and agrees action to be taken to achieve the growth with Area manager;
• Implements acquisition campaigns and initiatives for the zone approved by the Area Manager. Executes all promotional campaigns in the zone evaluating them, giving reports and suggestions for strategy input;
  Ensures focus in non-traditional markets and strategic channels to increase penetration and availability;
• Fosters communication between MTN and all trade partners i.e. Distributor, MoMo Agents, sub distributor, Retailers and consumers to ensure a concerted and integrated sales effort;
• Prepares daily, weekly and monthly sales reports for zone, ensuring reports are accurate, informative and on time.

Candidate Requirements:

• Degree or Diploma in Sales & Marketing or equivalent or Telecommunications related field;
• Minimum of three (3) years of work experience with at least two (2) at Supervisory level, in frontline environment;
• Grade 12 Certificate. (5 O’ Level credits, including compulsorily English Language and Mathematics);
• Three (3) years hands-on experience in telecommunications field;
• Possession of a Manual Driver’s License of at least 2 years with no violations.

Women are strongly encouraged to apply.

Candidates are mandated to answer the below on their cover page to the hiring Manager.

Values are the core of MTN Zambia’s culture. Our five values called ‘Live Y’ello’ is the force that unites and inspires each one of us to make an impact that matters in the world. So, tell us: Which one of our five Live Y’ello Values resonates most with you and why? (limit 250 words)

• Lead with Car
• Can-do with Integrity
• Collaborate with Agility
• Serve with Respect
• Act with Inclusion

Hand delivered applications will not be accepted

Note: that only shortlisted candidates will be contacted