Operations Manager Talent House

About Our Client

Richmond Farms Limited is an agricultural business with operations tracing their origins to Zambia. The company has strategic partnerships and farms producing a range of products forming a significant part of the daily nutritional requirements. The company has put in place a food integration system aimed at producing and delivering high quality and nutritious food products.

About the role:

Our client is seeking a detail-oriented and experienced Operations Manager to join their team and lead all company operations.

Key Responsibilities:

• Reporting to the Chief Executive Officer, you will have responsibility for driving the operational aspects of the business to include sales, logistics / supply chain and warehousing
• Build on existing and develop new key retail supermarket accounts through effective business
• development activities and client relationship management
• Develop a trade marketing plan tailored to each account and new business opportunity
• Negotiation of terms of sale, credit terms, returns, margins & volume
• Be responsible as a point of contact for the retail customer regarding any product / merchandise related issues
• Be aware and sound understanding of competitor analysis and distribution

Experience Required:

• A minimum of 7 years industry experience in a food distribution or FMCG Supplier
• Minimum of 3 years recent experience in Operations Management / with key accounts experience ideally with Supermarkets customers
• Excellent relationship building skills with customers & suppliers
• Strong negotiation skills in building relationships and effectively closing the deal for a win / win outcome
• Solid computer skills with particular knowledge in Microsoft Office (Excel, Word, Outlook) products & retail merchandising systems & POS etc.
• Excellent presentation and communication skills are essential

Compensation:

The incumbent will receive a competitive salary commensurate with experience.