in ,

Customer Service Executive Hjerte

Customer Service Executive

Are you passionate about delivering exceptional customer experiences? We are looking for a Customer Service Executive to join our team. In this role, you’ll be the voice of our organization, ensuring every customer interaction is positive, professional, and solution-oriented.

Key Responsibilities:

  • Respond to customer queries via phone, email, and chat in a timely and professional manner.
  • Resolve customer complaints, issues, and concerns efficiently and empathetically.
  • Maintain accurate records of customer interactions and resolutions.
  • Collaborate with internal teams to ensure timely solutions for customer needs.
  • Provide product/service information and guidance to enhance customer satisfaction.
  • Identify opportunities for process improvement and contribute to enhancing the customer experience.

What We’re Looking For:

Qualifications & Skills:

  • Diploma/Bachelor’s degree in any field.
  • 1-3 years of experience in a customer-facing role (customer service, call center, or support desk preferred).
  • Excellent communication skills (verbal and written).
  • Strong problem-solving abilities and a customer-first mindset.
  • Proficiency with CRM software and customer support tools is a plus.
  • Ability to work in a fast-paced environment and handle multiple tasks effectively.

To apply for this job email your details to apply@jobsportal-career.com

Closing Date : 25th December, 2024.

JOIN US ON TELEGRAM
Get Notifications Faster by:
(Visited 46 times, 1 visits today)

Accounts Assistant – Receivables Uno Energies Zambia Limited

Strategy Manager Zismart