NGO Administrator Africa Call Organisation

About the Organization

Africa Call Organisation is a Zambian NGO dedicated to community-driven development. Our mission is to improve the lives of the most vulnerable, through a comprehensive CBR Program addressing the needs of children and youths with disability, with components in education, health, livelihoods, and community empowerment. Our team is looking for a reliable, detail-oriented, and mission-driven NGO Administrator to support the backbone of our operations.

Duties and Responsibilities

The NGO Administrator will play a central role in supporting the management team by supporting the daily operations of projects and programs and ensuring strict adherence to both internal controls and external regulatory requirements.

Financial Management

• Maintain accurate and up-to-date financial records, including cashbooks, receipts, and journals.
• Handle daily cash management and ensure secure and documented transactions.
• Perform regular bank and cash reconciliations.
• Prepare monthly, quarterly, and annual financial statements and donor reports.
• Assist in the preparation and monitoring of budgets and support financial planning processes.
• Oversee internal and external financial audits and implement recommendations from audit findings.

Conduct periodic financial analysis to inform program and operational decision-making. Administrative and Asset Management

• Maintain an updated inventory of all organizational assets and ensure proper tagging, monitoring, and security.
• Oversee procurement documentation and ensure transparency and accountability in the acquisition and use of resources.
• Support HR administration including payroll processing, statutory contributions, and maintaining staff files.
• Ensure office administrative procedures are followed and supplies are effectively managed.

Compliance and Policy Oversight

• Ensure the NGO’s full compliance with Zambian financial regulations, tax obligations, and statutory filings.
• Maintain organizational registration with relevant national authorities and renew licenses/registrations as required.
• Lead the review and updating of internal policies, procedures, and control systems in line with NGO best practices and compliance standards.
• Support preparation and timely submission of reports to government ministries and regulatory bodies.

Requirements
Minimum Qualifications & Experience

• A diploma or degree in Accounting, Finance, Business Administration, or related field.
• Certification from a recognized professional body such as ACCA, ZICA, or CIMA.
• At least 3 years of hands-on experience in accounting and administrative roles within a Zambian NGO setting.

Core Competencies

Strong knowledge of Zambian tax laws, NGO registration procedures, and regulatory compliance.

High computer proficiency with Microsoft package. Knowledge of financial software is an asset (e.g., QuickBooks, Pastel, Excel).

Proven ability to manage multiple priorities with attention to detail and accuracy.

Integrity, confidentiality, and a strong sense of accountability.

Capacity to work independently within a small, resource-conscious team environment.

Good interpersonal and communication skills, especially in cross-functional collaboration.

Experience supporting donor-funded projects and reporting.

Familiarity with community-based programming and grassroots operations.