Category Archives: Customer Service Jobs in Zambia

Customer Service Agent at SPENN Zambia Limited

Job Title Customer Service Agent
Reports to Customer Service Team Lead
Location Zambia

About SPENN

SPENN is a global Mobile Banking App

Customer Service Executive at Reprographix

Responsibilities:

  • Play an active role to support Salespersons in projects such as industrial printing, publishing, premium gifts, events and exhibition.
  • Create Job Sheet, arrange

Customer Care Executive at ISON Xperiences – Job Ref: 87

DUTIES & RESPONSIBILITIES:

  • Build rapport with customers by handling each and every customer call in a courteous; and professional manner,
  • Ensures consistently imparts

Customer Care Executive at iSON Xperiences – Job Ref: 74

iSON Xperiences is the largest 3rd Party BPO service provider in Africa with a presence in 14 countries in Africa with client base

Junior Customer Service Agent x6 at Zambia Airways – Job Ref: 67

I. POSITION INFORMATION
POSITION TITLE: CUSTOMER SERVICE AGENT
JOB GRADE: ZA7
REPORTS TO (TITLE): SENIOR CUSTOMER SERVICE AGENT
LOCATION: TBA
DIVISION/SECTION: SALES &

Chief Customer Service Agent x2 at Zambia Airways – Job Ref: 67

I. POSITION INFORMATION
POSITION TITLE: CHIEF CUSTOMER SERVICE AGENT
JOB GRADE: ZA4
REPORTS TO (TITLE): SUPERVISOR SALES & MARKETING
LOCATION: LUSAKA
DIVISION/SECTION: SALES

Customer Service Officer at Zambia International Trade Fair – Job Ref: 67

Zambia International Trade Fair Limited (ZITF) is looking for a vibrant, self-starting, qualified and enthusiastic person to fill the position of

Senior Customer Service Agent at Zambia Airways – Job Ref: 51

POSITION TITLE: SENIOR CUSTOMER SERVICE AGENT
JOB GRADE: ZA5
REPORTS TO (TITLE): CHIEF CUSTOMER SERVICE AGENT
LOCATION: TBA
DIVISION/SECTION: SALES & MARKETING
DIRECT

Customer Service Agent x7 at Zambia Airways – Job Ref: 18

I. POSITION INFORMATION

POSITION TITLE: CUSTOMER SERVICE AGENT
JOB GRADE: ZA7
REPORTS TO (TITLE): SENIOR CUSTOMER SERVICE AGENT
LOCATION: TBA
DIVISION/SECTION: SALES &

Call Center Representative at SupaMoto – Job Ref: 48

Emerging Cooking Solutions (Zambia) Limited, trading as “SupaMoto”, is a Zambian/Swedish joint venture, introducing clean burning modern cook-stoves, renewable cooking fuel pellets made from

Customer Experience Director at Airtel Zambia

DEPARTMENT: Customer Experience

VACANCY: Customer Experience Director

LOCATION: Lusaka, HQ

JOB PURPOSE:

Plan and Implement Customer Experience Strategy and drive service engagement to

Call Center Agent at Tamanga Express

TAMANGA Express is a general delivery service based in Lusaka offering deliveries to its partner’s clients and to the general members of the

Customer Service Intern x2 at Broadpay Zambia Limited

Interact with customers to provide and process information in response to inquiries, concerns and requests about our products and services.

Main Job

Customer Service Manager at Reputable Company

The main purpose of this role is to transform Customer Services (Order Creation to Delivery and Return processes) with the aim of placing

Customer Service Manager at Reputable Company

The main purpose of this role is to transform Customer Services (Order Creation to Delivery and Return processes) with the aim of placing

Customer Executives x3 at Sandalwood Labour

Job Title: Customer Executive

Department(s): Sales and Marketing

Reporting to: Senior Customer Executive

Key Attributes:  A candidate MUST be fluent in all the

Client Support Officer x2 at Emerald Systems LTD

We are a newly setup local provider Specialised IT Solutions on the Zambian market.

Our focus is on delivering to the customer

Customer Executive at Sandalwood Labour Limited

Department(s): Sales and Marketing
Reporting to:
Senior Customer Executive

Stations:  

  • Lusaka x 6
  • Mongu x 1
  • Livingstone x 1

Job Summary

Call Center Representative at SupaMoto

Emerging Cooking Solutions (Zambia) Limited, trading as “SupaMoto”, is a Zambian/Swedish joint venture, introducing clean burning modern cook-stoves, renewable cooking fuel pellets made from

Customer Care Executive at ISON Xperiences

Duties & Responsibilities

  1. Building rapport with customers by handing each and every customers query in a courteous and professional manner.
  2. Ensure consistently imparts