Customer Executives x3 at Sandalwood Labour

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Job Title: Customer Executive

Department(s): Sales and Marketing

Reporting to: Senior Customer Executive

Key Attributes:  A candidate MUST be fluent in all the following languages without exception;

  1. Lingala
  2. Swahili
  3. French
  4. English

Job summary

Customer Executives perform a number of sales activities. They negotiate with clients, book appointment, attend meetings, discuss proposals and perform demonstrations of the company’s goods and services. The job allows them to travel extensively to client locations and given distribution routes within a given local area.

Primary Responsibilities:

  • Marketing Execution
  • Customer Relationship Management
  • Supply Chain Management
  • Market Development
  • Asset Care

Secondary Responsibility 

  • Making Orders
  • Market visitation
  • Submission of daily sales reports
  • Identification of sub dealers or distributors
  • Appointing of  new out lets


  • Full Grade 12 Certificate with Credits in English and Mathematics
  • Minimum – Certificate in Sales and Marketing/Business Administration/Public Relations/Public Administration or any relevant qualification related to the position
  • 2 to 3 years’ experience in Fast Moving Consumer Goods industry (FMCG) will be an added advantage)
  • Member of Zambia Institute of Marketing (Added advantage)
  • Traceable work experience in an FMCG industrial/manufacturing environment (added advantage)
  • Ability to work under pressure especially during Peak Season
  • Knowledge of Basic Microsoft Office (Word/Excel)
  • Good spoken English and interpersonal skill
  • Only candidate between 21 – 30 years and meeting the above qualification should apply.
  • All qualification must be certified


The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

How to Apply

Send your CVs to Take note that only shortlisted candidates will be called for interviews. Please indicate the Job Title in the subject line

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