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M and E Officer StrongMinds

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About Strong Minds Zambia:

StrongMinds ( Zambia (SMZ) is a fast growing and dynamic social enterprise, committed to improving the Mental Health of Women in Africa by providing life-changing mental health services to impoverished African women. Following 5 successful years in Uganda, StrongMinds established its operations in Zambia in 2019, where we have treated over 3,000 women to date.

In our traditional mode of operations, StrongMinds’ Mental Health Facilitators (MHF) work in the most vulnerable communities of Zambia, delivering quality mental health services in the form of delivering group therapy sessions (lasting 90 minutes per session) for women affected by depression. They mobilize, screen and recruit depressed women into groups and provide treatment using the Interpersonal Group Therapy (IPT-G) Technique.

The COVID-19 pandemic has taken a toll on the financial and emotional well-being of many women in Zambia, exacerbating the need for mental health services in the communities where StrongMinds works, and throughout the continent. We are in a dual crisis of physical and mental health. StrongMinds is addressing this challenge with an urgent sense of responsibility and a belief that all women should have access to the support and treatment they need.

Job Purpose

The position supports the Country Director and Programs Team in delivering the strategic growth of SMZ’s monitoring evaluation and learning function by contributing to the development of MEL systems and processes, by implementing SMZ’s Monitoring Evaluation Learning framework/strategy. S/he will work closely with field teams to assess field conditions, support capacity building initiatives for program staff, and facilitate timely data collection, analysis and reporting.

This position will be the first dedicated Monitoring and Evaluation staff member based in Zambia since the commencement of our operations in the country, and as such the successful candidate will need to be a hands-on practical, technically sound individual comfortable in engaging at both the strategic level, as well as driving all the data management and analysis coming through our programs.

Specific Tasks: (Key Areas of Accountability)

  • Support continuous capacity building of field teams (staff and partners) on process monitoring and evaluation via M&E trainings, individual coaching and mentorship, etc, including overseeing the induction of all SMZ staff on M and E requirements essential for the success in their roles.
  • Lead field data collection processes in consultation with program teams to ensure adherence to developed protocols, timeliness, and accuracy of the data being collected and reported
  • Undertake regular field support supervision to field staff and partners for purposes of troubleshooting M&E issues, orientation on good practices, case study capture or data verification/quality assurance, including training evaluations
  • Support the SMZ team in delivering timely data entry, analysis, reporting and filing on a monthly, implementation cycle, and on an annual basis
  • Act as the point person for any routine and external evaluations in Zambia, including working with the Country Director to oversee the successful recruitment and day-to-day management of parties contracted to provide external M and E support.
  • Support the Country Director in providing accurate information for internal and external audiences including funding proposals, communication materials and report submissions.
  • Support the review of the program logical framework, existing data collection tools and recommend areas for improvement in consultation with program team
  • Analyse weekly patient data and field team reports to identify gaps or challenges and work with field teams to address these, to enhance quality reporting
  • Coordinate with M&E Team at StrongMinds Uganda and Programs Teams at StrongMinds United States to routinely share data, contribute to reports, and circulate findings for internal learnings
  • In line with our plans to scale, provide technical assistance to INGO and MoH partners to ensure they are effectively monitoring and evaluating their efforts to integrate mental health into their programming.

COMPETENCIES (Education, Experience, Knowledge, Skills and Behaviors)


  • Bachelor’s degree qualification in Social Sciences, Development studies, Quantitative economics, Statistics, population studies or other related field with postgraduate qualification in M&E (preferred).

Job related experience, knowledge and skills

  • Minimum of three years working experience in monitoring and evaluation working experience
  • Knowledge and use of various survey methods for monitoring of different programs.
  • Training and mentorship of staff in data collection management and reporting
  • Demonstrated project management experience
  • Analytical Ability and critical thinking (Analysis and Synthesis of Data)
  • Good communication and Interpersonal skills
  • S/he must have demonstrable skills in planning and implementing digital M&E systems
  • Report writing
  • Effective communication
  • Excellent computer skills in MS Excel/Access, PowerPoint and at least one statistical programming package SPSS/STATA/R are essential.
  • Ability to establish and maintain conducive collegial relations and perform effectively as a member of a team.

SMZ core values (in practice):

We are people-focused:

Our clients are the top priority and we ensure they receive the best possible care and support. Our employees matter and we enable our team to thrive. We respect all our stakeholders and treat them as equals.

We think big and act fast:

We are passionate about achieving our bold mission. We move with urgency and focus on achieving scale. We continually find new ways to work and to solve problems.

We are data-driven:

Data is at our core. It guides us and drives our decision-making.

We do what we say and say what we do:

We are open and direct in our communications. We are honest in our interactions. No funny business.

We believe in collaboration, not competition:

We do not compete with other mental health implementers. We welcome their contributions to achieving our mission and partner with them whenever possible.

APPLICANTS MUST SEND AN UPDATED CV (of no more than 2 pages) AND A COVER LETTER (of no more than 1 page) to OUTLINING HOW THEIR SKILLS AND EXPERIENCE MATCH THE REQUIRED COMPETENCIES AS OUTLINED ABOVE and including their available start date and salary expectation. Incomplete applications will not be considered.

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