Technician, ICT Networks First Quantum Minerals Ltd (FQM)

Overall Job Purpose

To assist in the design, installation, support and maintenance of LAN networks across Kalumbila Mine Site and surrounding town areas

Specific Job Responsibilities

• Assist with and/or lead network installations, expansions, troubleshooting and support
• Assist with technical consultation in the design and development of infrastructure network systems to ensure a robust and stable environment
• Create bill of materials, recommendations for new and/or existing network installations around the mine site
• Assist in supporting technical documentation to facilitate consistency, quality of installations, systems upgrade and recovery/ repair
• Assist in developing and implementing processes to assist with problem management, change management, performance monitoring to support effective operational management
• Adhere to and implement Group ICT standards and policies
• Assist Network Engineer with work load and/or any other duties assigned by the supervisor
• Provide relevant feedback to team and effectively communicate project status and information to Supervisor
• Designing, installing, supporting and maintaining LAN networks on site
• Assist with fibre optic/GPON surveys, testing, installing and terminating new fibre optic cable, whilst ensuring documentation remains current
• Working closely with IT Management to understand the projected vision and together work towards achieving the targets
• Ensure tactful communication of difficult/sensitive information
• Provide support for network infrastructure in an on-call rotation

Job Specific Competencies

• Cisco networking skills
• Ubiquiti Unifi AP and Unifi Air Fibre knowledge and experience
• Diagnosing and troubleshooting issues within an IPv4 environment
• Competence in copper cable terminations and splicing/testing of fibre optic cables, including generating the associated reports and documentation
• Administrative experience with skills to support and maintain network infrastructure and documentation aligned to FQM requirements
• Ability to complete wireless site surveys for Point to Point links and Wireless LAN implementations, including working at heights
• Knowledge of rules and regulations as they pertain to implementation of Group ICT standards and policies
• Ability to design, install, support and maintain LAN networks on site
• Able to prioritize workload to meet multiple deadlines and constantly stay on top of issues
• Excellent communication skills, both written and verbal
• Ability to use initiative and take decisive action

Key Job Attributes

• Must be creative and innovative
• Ability to acknowledge and appreciate each team member’s contributions
• Ability to effectively communicate with personnel at all levels of management
• Must be self-motivated and have the ability to motivate team members
• Good analytical & troubleshooting skills
• Able to work independently and within teams to tight deadlines

Experience required to perform in this job

• At least 2 years’ progressive working experience in network systems with a technical combination of structured cabling, network design, support and monitoring
• At least 2 years’ experience in network systems with a technical combination of structured cabling, network design, support and monitoring

Qualifications

• N+ Certification (required)
• CCNA (required)
• FOA Certified (preferred)
• Bachelor’s degree in Computer Science or equivalent (preferred)
• Must have a Driving License